2008
DOI: 10.1177/1940161208319409
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Social Media and Postelection Crisis in Kenya

Abstract: This article analyzes the role of the media during the two months of postelection crisis in 2008 in Kenya. We discuss how people exchanged information during and after the media ban and analyze online discussions and media coverage. Particular emphasis is given to the role of the social media, such as Web 2.0 communication tools and services, which enable citizens to interact or share content online. Our analysis shows that during the crisis, the social media functioned as an alternative medium for citizen com… Show more

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Cited by 120 publications
(39 citation statements)
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“…As Bertot et al [9] phrase it: "The social media applications of the Internet (…) have the potential to enhance existing and foster new cultures of openness". This is in line with other authors, such as Mäkinen and Kuira [22], who analysed the role of social media in the post-election crisis in Kenya and declared these media a tool for "transparency and openness". Also, Dadashzadeh [23] points out that the increasing importance of social media in society represents a cultural shift and comes along with rising expectations among citizens that will move more and more governments to make use of the internet in general and social media in particular.…”
Section: Social Media and Sma For Governmentssupporting
confidence: 89%
“…As Bertot et al [9] phrase it: "The social media applications of the Internet (…) have the potential to enhance existing and foster new cultures of openness". This is in line with other authors, such as Mäkinen and Kuira [22], who analysed the role of social media in the post-election crisis in Kenya and declared these media a tool for "transparency and openness". Also, Dadashzadeh [23] points out that the increasing importance of social media in society represents a cultural shift and comes along with rising expectations among citizens that will move more and more governments to make use of the internet in general and social media in particular.…”
Section: Social Media and Sma For Governmentssupporting
confidence: 89%
“…As the government closed traditional forms of mass communication, mobile telephone short messages service (SMS) and Internet applications such as Facebook, Twitter, Ushahidi (a Web site that allows users to announce and geographically map crisis situations by submitting online posts or SMS updates) and Mashada (a blogging Web site), became sources of information on the location and nature of riots throughout Kenya (Makinen and Kuira, 2008). Ushahidi and Mashada were used to voice positive and negative social discourse concerning the contested presidential election (Goldstein and Rotich, 2010).…”
Section: Kenya (Post-election Violence 2007-2008)mentioning
confidence: 99%
“…They are free forums that promote the exchange of ideas, opinion and information, while providing an opportunity for global outreach in crisis communication [16]. These platforms, including Twitter, are widely regarded as sources of valuable situational awareness generated by users posting local knowledge that only they have access to [17].…”
Section: Background Workmentioning
confidence: 99%