Social Management in Public Institutions and its Possible Feedback Relationship with Organizational Climate: a Descriptive Review

Abstract

Objective: The objective of this study is to investigate whether transparency practices influence social management and the organizational climate, and whether there is a theoretical relationship between the constructs in public institutions. Method: The methodology was systematic bibliographical research with descriptive-qualitative analysis of 46 studies published in the Scielo database, without date restrictions. After complete readings, a selection by scope was carried out and 14 studies were included in the qualitative synthesis. Results and Discussion: The results obtained suggest that the organization's social management and organizational climate depend on the degree of effective transparency in the institution's decision-making processes. Research Implications: Therefore, transparency can be referred to as the link between the organizational climate and the adoption of effective social management, since transparent actions increase the trust of the institution's members in relation to themselves and the institution itself, fostering a more positive and collaborative work environment. Originality/Value: This study contributes to advancing the dynamics of understanding the role of transparency in the relationship between social management and organizational climate, guiding the management of these institutions towards greater efficiency.