Social informatics: Perspectives, examples, and trends

Sawyer, Steve; Eschenfelder, Kristin R.

doi:10.1002/aris.1440360111

Cited by 73 publications

(66 citation statements)

References 79 publications

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“…It specifically motivates researchers to examine questions of ICT creation, modification, use, failure, and disappearance over the ICT's life by examining the "interaction" between the social and technical, or the sociotechnical (Kling, Rosenbaum, & Sawyer, 2005, p. 6;Sawyer & Eschenfelder, 2002).…”

Section: Methodsmentioning

confidence: 99%

Learning analytics & FERPA: Issues of student privacy and new boundaries of student data

Jones

2013

Proc of Assoc for Info

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Section: Methodsmentioning

confidence: 99%

Learning analytics & FERPA: Issues of student privacy and new boundaries of student data

Jones

2013

Proc of Assoc for Info

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“…According to all these contributions, it is possible to state that the contribution of technology to the management of the city is strictly affected by the informatics features [49].…”

Section: A Smart Service View Of Cities and Citizensmentioning

confidence: 99%

Investigating the Users’ Approach to ICT Platforms in the City Management

Caputo

Walletzký

2017

Systems

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Abstract:The increasing relevance of technology and its impact on our everyday life requires multi-and trans-disciplinary studies in order to investigate the ways in which the Information and Communication Technology (ICT) tools are affected by users' features and by the external environment. In order to enrich existing contributions on this topic, the paper focuses its attention on the city as example of service systems, in order to investigate dimensions and dynamics that influence the city employees' evaluation and satisfaction in the use of ICT platforms. By adopting the interpretative lens offered by Service Science and Systems Thinking, the domain of city as a service system is analysed and some hypotheses are formulated with reference to the relationships between environment, users, and ICT platform. The hypotheses are investigated through a questionnaire survey on a sample of 1032 municipalities in the Czech Republic and the results are tested using Structural Equation Modelling. The research shows that users' features and external environment affect the evaluation and the satisfaction of city stakeholders about the use of ICT platforms by underlining the need for enlarging the study on informatics tools, in order to also include subjective variables. The findings are discussed from both theoretical and practical points of view.

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“…Social informatics aims to "explore, explain and theorize about the social technical contexts of information communication technologies" [4] with a view to developing "reliable knowledge about information technology and social change based on systematic empirical research, in order to inform both public policy issues and professional practice" [5]. In this way social informatics looks at the broader picture of the implementation of information communication technologies (ICT), to understand their operation, use and implications.…”

Section: Social Informaticsmentioning

confidence: 99%

“…From this standpoint, the social context of IT influences their development, uses and consequences" [6]. Social informatics takes a nuanced approach to investigating technologies and explores the bidirectional shaping between context and ICT design, implementation and use [4] as is depicted in Figure 1. This approach, which combines the social aspects and the technical aspects of technology, has been found to be useful for understanding the social shaping and consequences of information communication technologies [7].…”

Section: Social Informaticsmentioning

confidence: 99%

“…Social informatics research also investigates new social phenomenon that materialize when people use technology, for example, the unintended effects of behavioral control in virtual teams [11]. Social informatics is not described as a theory, but as a "large and growing federation of scholars focused on common problems", with no single theory or theoretical notion being pursued [4]. What social informatics does provide is a framework for conducting research.…”

Section: Social Informaticsmentioning

confidence: 99%

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