Social Inclusion of Elderly People in Rural Areas by Social and Technological Mechanisms

Biniok, Peter; Menke, Iris; Selke, Stefan

doi:10.14361/9783839429570-005

Cited by 12 publications

(7 citation statements)

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“…MaxQDA software for qualitative analysis was used to analyze the interview transcripts. MaxQDA has been used for qualitative studies in health insurance (Liu et al, 2012;Ward, Sanders, Leng and Pollock, 2014;Ward, Marsolo and Froehle, 2014), role of technology in social inclusion (Biniok et al, 2016) and healthcare research (Luxford et al, 2011). To arrive at common themes from the interviews, a two-cycle coding process was followed (Schreier, 2012).…”

Section: Coding Processmentioning

confidence: 99%

Application of digital technologies in health insurance for social good of bottom of pyramid customers in India

Nayak

Bhattacharyya

Krishnamoorthy

2019

IJSSP

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Purpose Social health insurance framework of any country is the national identifier of the country’s policy for taking care of its population which cannot access or afford quality healthcare. The purpose of this paper is to highlight the strategic imperatives of digital technology for the inclusive social health models for the BoP customers. Design/methodology/approach A qualitative exploratory study using in-depth personal interviews with 53 Indian health insurance CXOs was conducted with a semi-structured questionnaire. Using MaxQDA software, the interview transcripts were analyzed by means of thematic content analysis technique and patterns identified based on the expert opinions. Findings A framework for the strategic imperatives of digital technology in social health insurance emerged from the study highlighting three key themes for technology implementation in the social health insurance sector – analytics for risk management, cost optimization for operations and enhancement of customer experience. The study results provide key insights about how insurers can enhance the coverage of BoP population by leveraging technology. Social implications The framework would help health insurers and policymakers to select strategic choices related to technology that would enable creation of inclusive health insurance models for BoP customers. Originality/value The absence of specific studies highlighting the strategic digital imperatives in social health insurance creates a unique value proposition for this framework which can help health insurers in developing a convergence in their risk management and customer delight objectives and assist the government in the formulation of a sustainable social health insurance framework.

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Section: Coding Processmentioning

confidence: 99%

Application of digital technologies in health insurance for social good of bottom of pyramid customers in India

Nayak

Bhattacharyya

Krishnamoorthy

2019

IJSSP

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“…It is well established that digital technologies can change both how organisations operate and who can participate in civil society. In particular, there are numerous studies that suggest they can play an important role in mitigating social exclusion for those most vulnerable in society including those with disabilities (Manzoor & Vimarlund, 2018), the elderly (Biniok et al, 2016), immigrants and ethnic minorities (Maya-Jariego et al, 2009), the displaced (Benton & Glennie, 2016;Lynn et al, 2021), and other disadvantaged groups (Phipps, 2000). Despite these benefits, it is important to note that, as per Chap.…”

Section: Digital Inclusion and Exclusionmentioning

confidence: 99%

Digital Technologies and Civil Society

et al. 2022

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Civil society refers to social institutions outside of the confines of households, the market and the state. Such institutions provide a wide range of facilities and services in communities and society, generate employment, and create significant economic value through direct, indirect and induced expenditure. Notwithstanding this, voluntary, social and community organisations are rarely included in indices seeking to measure digital progress in society. Digital technologies can transform how civil society organisations operate and interact with their stakeholders. This chapter defines civil society, discusses the role they play in society, and the opportunities and challenges for digital adoption and use in civil society.

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“…Understanding all stakeholders’ use of the technology is an important part of addressing this issue ( Seifert et al, 2021 ). ICT may improve social inclusion of older people in rural areas provided that the changing dynamics and circumstances of older people and their living environments are taken into consideration ( Biniok et al, 2016 ), along with balancing the needs of both older people and service providers ( Hodge et al, 2017 ). Infrastructure and education levels also need to be considered when implementing digital inclusion strategies ( Park, 2017 ).…”

Section: Background and Objectivesmentioning

confidence: 99%

Dance Wherever You Are: The Evolution of Multimodal Delivery for Social Inclusion of Rural Older Adults

Kosurko

Herron

Grigorovich

et al. 2022

Innovation in Aging

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Background and Objectives Older adult social inclusion involves meaningful participation that is increasingly mediated by information communication technology (ICT) and in rural areas requires understanding of older adults’ experiences in the context of the digital divide. This paper examines how the multi-modal streaming (live, pre-recorded, blended in-person) of the Sharing Dance Older Adults program developed by Canada's National Ballet School (NBS) and Baycrest, influenced social inclusion processes and outcomes in rural settings. Research Design and Methods Data were collected from on-site observations of dance sessions, research team reflections, focus groups and interviews with older adult participants and their carers in pilot studies in the Peterborough Region of Ontario, and the Westman Region of Manitoba, Canada (2017-2019). There were 289 participants including older adults, people living with dementia, family carers, long-term-care staff, community facilitators, and volunteers. Analytic themes were framed in the context of rural older adult social exclusion. Results Remote delivery addressed barriers of physical distance by providing access to the arts-based program and enhancing opportunities for participation. Constraints were introduced by the use of technology in rural areas and mitigated by in-person facilitators and different streaming options. Meaningful engagement in dynamic interactions in the dance was achieved by involving local staff and volunteers in facilitation of and feedback on the program and its delivery. Different streaming technologies influenced social inclusion in different ways: live-stream enhanced connectedness, but constrained technical challenges; pre-recorded was reliable, but less social; blended delivery provided options, but personalization was unsustainable. Discussion and Implications Understanding different participants’ experiences of different technologies will contribute to more effective remote delivery of arts-based programs with options to use technology in various contexts depending on individual and organizational capacities.

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Social Inclusion of Elderly People in Rural Areas by Social and Technological Mechanisms

Cited by 12 publications

References 0 publications

Application of digital technologies in health insurance for social good of bottom of pyramid customers in India

Application of digital technologies in health insurance for social good of bottom of pyramid customers in India

Digital Technologies and Civil Society

Dance Wherever You Are: The Evolution of Multimodal Delivery for Social Inclusion of Rural Older Adults

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