Social Inclusion in Smart Cities

Nápoles, Víctor Manuel Padrón; Páez, Diego Gachet; Penelas, José Luís Esteban; Pérez, Olalla García; Pablos, Fernando Martín de; Gil, Rafael Muñoz

doi:10.1007/978-3-030-69698-6_42

Cited by 5 publications

(3 citation statements)

References 24 publications

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“…In addition, Interviewee I-A-1 reported how citizens can be excluded and do not have the opportunity to share decisions: "Actually in this area where the citizen does not have the opportunity to take decision, they will be considered excluded from that community". Padrón Nápoles, Gachet Páez, Esteban Penelas, García Pérez, Martín de Pablos, and Muñoz Gil [98] reported that inclusion can be strengthened by adopting ICT to improve social communication and engagement. In addition, it promotes personal growth, offers stimulating activities, uses age-friendly technologies, and enhances the well-being of individuals.…”

Section: Inclusionmentioning

confidence: 99%

The Impact of Citizens’ Participation Level on Smart Sustainable Cities Outcomes: Evidence from Saudi Arabia

2023

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It is imperative to expand the concept of smart cities beyond merely focusing on technology to include human, social, and environmental capital investing to develop smart sustainable cities (SSC). In recognition of smart cities’ advantages, several cities have adopted smart city labels. Although citizens’ engagement in public urban development and decision-making has been acknowledged globally in many countries, evaluating the outcomes that allow citizens to contribute does not measure and compare with other factors. This study examines the impact between the citizens’ participation level (CPL) and the smart sustainable cities outcome (SSCO). Four factors were extracted from the literature review and interviews were conducted with 12 decision and policymakers to establish the importance of these factors and to suggest any other additional factors. In addition, a questionnaire survey was utilised to assess and validate the result by experts in the field of the built environment. The mean score (MS) ranking was used to confirm the importance of these predicted correlations with SSCO. Endogeneity tests and multivariate regression analysis were adopted to validate the causality between CLP and SSCO. The results suggest that a positive significant correlation exists between the CPL and SSCO. A higher CPL leads to a higher level of SSCO, but this does not apply the other way around. The four significant factors of CPL to engage and empower citizens are accountability and responsibility, transparency, participation, and inclusion. This paper contributes to knowledge by identifying the measures of CPL and SSCO that can support the implementation of SSC by understanding what can be expected from the government and decision-makers and what can be expected from the citizens.

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Section: Inclusionmentioning

confidence: 99%

The Impact of Citizens’ Participation Level on Smart Sustainable Cities Outcomes: Evidence from Saudi Arabia

2023

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“…Buildings 2024, 14, 485 2 of 28 On the other hand, there have been some criticisms around smart city visions such as the lack of citizens' voices [7], and diverse, vulnerable and unrepresented groups being left behind in society in terms of benefiting from smart applications, raising the question of how inclusive the smart cities are [8][9][10][11]. It has been discussed that limited or no access to digital technology is now the same exclusion that slavery and the lack of accessibility to education or to work once were [12].…”

Section: Introductionmentioning

confidence: 99%

Inclusive Smart Cities: An Exploratory Study on the London Smart City Strategy

Tekin,

Dikmen

2024

Buildings

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Smart city strategies have been developed in several cities worldwide to improve the well-being of residents, social life and economic welfare through digital transformation and technology-based interventions. The need for cities to supply assistive services and inclusive strategies for all people has also increased with the increasing urban population and smart city applications. Although technology offers several benefits for more inclusive and liveable environments, there are also drawbacks due to difficulties in adapting to digitalization and due to limited accessibility. The present study aims to explore smart city strategies from an inclusiveness perspective by analysing the London smart city strategy as a case study using a qualitative research methodology. Qualitative data analysis was conducted based on secondary data from London smart city strategy documents and semi-structured interviews with domain experts. Although inclusiveness is embedded in the London smart city strategy, there is still room for improvement. The results of this study indicate that spatial inclusion is the major focus of the London smart city policy where inclusive housing, transport and health management systems are promoted with a variety of assistive technologies with some scope on social and economic inclusion. This study proposed ways of boosting inclusiveness by improving citizen engagement through collaborations, increased transparency, and measures for preventing data misuse and misinterpretation. Using London as a case study, potential barriers in implementing inclusive strategies for smart cities in practice are highlighted, which may provide valuable learned lessons for other cities.

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“…For cities to implement human-centered, smart city solutions, they must understand said needs, first. This highlights the shift in the smart city paradigm toward the need for citizen inclusion, engagement, and active participation in the decision-making process, such as participatory design or codesign, in smart city development [15,16,17]. On the one hand, achieving true engagement and co-design is difficult and Frame's analysis of Auckland, NZ, reiterated that cities' unguided attempts "will involve highly `messy' approaches...that require lengthy forms of engagement which may not result in convenient consensusbased results with single lines of action but will result in far 'clumsier' solutions," [18].…”

Section: Introductionmentioning

confidence: 99%

The Ethical Smart City Framework & Toolkit: An Inclusive Application of Human-Centered Design and Public Engagement in Smart City Development

Keh¹,

Lawrence²,

Sauz³

et al. 2021

IxD&A

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The Ethical Smart City (ESC) framework and toolkit were developed in direct response to municipalities interested in transforming into inclusive, sustainable smart cities but did not know how to begin. Presented here, the developed online ESC toolkit and virtual workshop are novel methods for data collection, analysis, and impact assessment for smart city projects. This paper documents our approach and findings for developing the online public engagement tool and its execution, the workshop, for the co-design of smart city projects. We evaluate both the toolkit and workshop using usability heuristics and discuss how the heuristics achieve the three characteristics of an Ethical Smart City workshop.

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Social Inclusion in Smart Cities

Cited by 5 publications

References 24 publications

The Impact of Citizens’ Participation Level on Smart Sustainable Cities Outcomes: Evidence from Saudi Arabia

The Impact of Citizens’ Participation Level on Smart Sustainable Cities Outcomes: Evidence from Saudi Arabia

Inclusive Smart Cities: An Exploratory Study on the London Smart City Strategy

The Ethical Smart City Framework & Toolkit: An Inclusive Application of Human-Centered Design and Public Engagement in Smart City Development

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