Social Exchange Theory and Aging

Wan, Wylie H.; Antonucci, Toni C.

doi:10.1007/978-981-287-082-7_285

Cited by 8 publications

(13 citation statements)

References 16 publications

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“…Older adults become more dependent on others in relationships (Steptoe et al, 2010) due to the decline in their functions and health. They create opportunities through developing new relationships to maintain reciprocal exchanges (Wan and Antonucci, 2016). White et al (2009) uncovered that older adults who contribute more to their social relationships are more positive in their health assessment.…”

Section: Theoretical Background and Research Hypothesesmentioning

confidence: 99%

Social well-being and transformative service research: evidence from China

Feng

Altınay

Olya

2019

JSM

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Purpose This empirical study aims to investigate the influence of socially supportive services provided by commercial senior living services on older customers’ social well-being. This study seeks to test the moderating role of social connectedness on the above associations. It explores necessary conditions and causal recipes from the combination of interactions and social connectedness to predict customers’ social well-being. Design/methodology/approach Data were collected from 190 older customers residing in commercial senior living services in Beijing, Shanghai and Shenyang in China. The proposed structural and configurational models were tested using structural equation modelling and fuzzy-set qualitative comparative analysis (fsQCA). Findings The results of the model testing illustrate that peers have no influence on the social well-being of older customers. However, positive interactions with employees and outsiders are supportive resources that increase older customers’ social well-being. Social connectedness moderates the relationship between interaction with peers and the social well-being of customers. fsQCA results revealed that complex combinations of interactions and social connectedness predict social well-being. Interactions with employees, peers and outsiders appeared as necessary conditions to achieve social well-being. Originality/value This study provides evidence for how commercial senior living services can serve as a space to exchange socially supportive resources with employees and outsiders, which enhance older customers’ social well-being.

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Section: Theoretical Background and Research Hypothesesmentioning

confidence: 99%

Social well-being and transformative service research: evidence from China

Feng

Altınay

Olya

2019

JSM

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“…Social exchange theory (SET) posits that social behavior and interactions among individuals are a result of an exchange process; that is, a series of interdependent transactions that generate obligations and a sense of interpersonal attachment [ 11 , 12 , 13 ]. SET theorists maintain that certain rules and norms of exchange are “the guidelines” of exchange processes, and reciprocity or repayment in-kind is widely considered the fundamental principle of exchange [ 11 , 13 ]. Many scholars assert that how reciprocity is construed and achieved depends, in part, on the nature of the social relationship between exchange partners.…”

Section: Introductionmentioning

confidence: 99%

“…Relationships that are short-term and less emotionally close typically require immediate, in-kind reciprocity for support exchanges. In long-term and close-knit relationships, however, reciprocity may emerge over an extended period of time and involve comparable, but not necessarily identical forms of exchanges [ 13 , 14 ]. An individual might expect swift and exact repayment for money borrowed by a co-worker but may accept a more delayed and potentially different form of repayment from a family member.…”

Section: Introductionmentioning

confidence: 99%

“…Further, SET maintains that the nature of the relationship between exchange partners, as well as sociodemographic characteristics such as race/ethnicity and gender, are important in shaping the form that reciprocity takes [ 13 ]. With regard to race/ethnicity, research indicates that Black Americans, as compared to Black Caribbeans are more frequently in contact with and more likely to have daily interaction with family members [ 15 ], likely because of high levels of geographic dispersion among Black Caribbean families [ 16 , 17 ].…”

Section: Introductionmentioning

confidence: 99%

“…They are also more involved with congregation support networks than Black Caribbeans, and report receiving higher levels of emotional support from congregation members [ 15 ]. With respect to gender, women, are more likely than men to exchange emotional support with family members and to provide more child care and care to ill family members [ 13 , 18 ]. Demonstrated gendered differences in social networks indicate that women have more extensive social ties than men, are socialized at an early age to fulfill gender-specific functional roles (e.g., caregiving and household work), and are more involved in emotional work (e.g., kin-keeping) within their families [ 19 , 20 ].…”

Section: Introductionmentioning

confidence: 99%

See 2 more Smart Citations

Ethnic and Gender Differences in Family Social Support among Black Adolescents

2018

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This study examines black adolescents’ reports of the most helpful types of social support that they receive from and provide to family members, and whether family support exchanges vary by ethnicity (African American vs. Black Caribbean) and gender. Data for this study are from the National Survey of American Life Adolescent Supplement (NSAL-A), a national, probability sample of African American and Black Caribbean youth (ages 13–17). Overall, youth reported financial support, followed by emotional assistance and practical support as the most helpful types of support that they received. Practical and emotional assistance characterized the most commonly reported types of support that they provided to family members. Black Caribbean adolescents were more likely than African American adolescents to report financial and practical assistance as the most helpful types of support that they received from family members; no ethnic differences were observed in the provision of support to relatives. There were no significant gender differences in the receipt of support, but adolescent girls reported greater involvement in providing emotional support and caregiving than adolescent boys. The results of this paper reveal that African American and Black Caribbean adolescents are involved in a complex pattern of reciprocal support exchanges with their extended family members. Study findings also reinforce the importance of research focused on racial/ethnic and gender differences in family support exchanges in order to develop a more nuanced understanding of family support behaviors within these groups.

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Patients’ experience sharing with online social media communities: a bottom-of-the-pyramid perspective

Akareem

Wiese

Hammedi

2021

JSM

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Purpose Despite having inadequate resources, highly impoverished patients tend to seek and share health information over social media groups to improve each other’s well-being. This study aims to focus on access to health-care information for such patients and aims to provide an understanding of how online health-care communities (OHCs), as transformative service mediators, can be platforms for patients with chronic and nonchronic health conditions to share their experiences in a base-of-the-pyramid (BOP) context. Design/methodology/approach A large-scale survey among 658 respondents was conducted in a very low-income country. Structural equation modeling was used to test the hypotheses. Findings A model of patients’ experience sharing (PES), motivations and consequences for health-care services are introduced and tested. The result supports the PES model for patients with chronic health conditions, showing that utilitarian, hedonic and social value dimensions directly influence PES and indirectly influence patients’ continuance intention with OHCs and patient efforts. However, a mediating effect of PES was found only between the value dimensions and patients’ efforts. A negative moderation effect of medical mistrust was found in the relationship between utilitarian value and PES for both chronic and nonchronic patient groups. Originality/value This study is a pioneering attempt to develop and test a PES model in a BOP market.

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Social Exchange Theory and Aging

Cited by 8 publications

References 16 publications

Social well-being and transformative service research: evidence from China

Social well-being and transformative service research: evidence from China

Ethnic and Gender Differences in Family Social Support among Black Adolescents

Patients’ experience sharing with online social media communities: a bottom-of-the-pyramid perspective

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