Social exchange and well-being: Is giving better than receiving?

Liang, Jersey; Krause, Neal; Bennett, James A.

doi:10.1037/0882-7974.16.3.511

Cited by 282 publications

(293 citation statements)

References 59 publications

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“…To continue to better understand dyadic coping and support transactions, more needs to be known about mutual provided and received support, as well as conflict and tension among couples. Reciprocity is seen as one determinant of support provision (Cutrona et al, 1997;Gleason et al, 2003;Jung, 1990;Knoll et al, 2006a;Knoll et al, 2006b;Liang et al, 2001). Therefore, it would be valuable to obtain data that allow for a closer examination of such reciprocal effects (Kenny & Cook, 1999;Newsom, 2002).…”

Section: Discussionmentioning

confidence: 99%

Emotional support for men and women with cancer: Do patients receive what their partners provide?

Luszczynska¹,

Boehmer

Knoll

et al. 2007

Int. J. Behav. Med.

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such as their network of friends or professional help, may need to be identified. A couple-coping intervention could be implemented to help partners learn about each other's needs in times of crisis and ways to cope with adversity. Key words: social support, spouses, cancer, coping, couples, dyadic copingDiagnosis and treatment of cancer are challenging to both patients and their partners. An acute medical situation can turn into a chronic condition when treatment is not successful or when side effects of surgery and therapy lead to severe life constraints. Patients may live with a constant threat of recurrence, experience compromised quality of life, and undergo vocational, emotional, and social changes. In these times of need, partners play an important role in patients'

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Section: Discussionmentioning

confidence: 99%

Emotional support for men and women with cancer: Do patients receive what their partners provide?

Luszczynska¹,

Boehmer

Knoll

et al. 2007

Int. J. Behav. Med.

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“…In the moral economy of exchange relations in a culture which strongly valorizes personal competence and autonomy, help-giving is superior to help-taking (gartner and reissman 1977;Liang et al 2001). Nondisclosure avoids personal engagement and limits the volunteer's responsibility in the call.…”

Section: Discussionmentioning

confidence: 99%

Configuring the caller in ambiguous encounters: Volunteer handling of calls to Samaritans emotional support services

Pollock

Moore²,

Coveney

et al. 2013

CAM

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This paper discusses volunteer strategies for handling and assessing calls to Samaritans emotional support services for the suicidal and despairing. It presents findings from the qualitative components of a twoyear mixed methods study based on an online caller survey, branch observations and interviews with volunteers and callers throughout the UK. A thematic analysis of the qualitative data analysis was undertaken using the principle of constant comparison. Many calls fell beyond the primary remit of a crisis service, and called for rapid attribution and assessment. Uncertainty about identifying 'good' calls and recognizing those which were not caused difficulty, frustration and negative attribution towards some callers. This paper presents our analysis of volunteers' accounts of how they configure the caller in intrinsically uncertain and ambiguous encounters, and how such strategies relate to the formal principles of unconditional support and non-judgemental active listening espoused by the organization.Keywords: active listening; helplines; negative attribution; Samaritans; self-protection; suicide; volunteering IntroductionSamaritans is a volunteer-based charity established in the UK in 1953 as a crisis support service for the despairing and suicidal (Varah 1988;Armson 1997). In 2011, 15,516 volunteers in 202 branches throughout the UK responded to 2,868,899 dialogue 1 contacts from callers (Samaritans 2012). The majority (83%) of dialogue contacts are by phone, but email and SMS text messages are increasing and callers may also make contact by letter or by visiting a branch. Volunteers aim to provide a confidential, anonymous, nondirective, active listening service which offers callers the opportunity to reflectively explore their feelings of emotional distress and so, ideally, gain insight into how they may start to address their difficulties and 'move on' in their lives. Samaritans hope that their emotional support will help callers to identify options other than suicide, and a core aim of the service is to work towards a reduction in deaths by suicide.However, another key principle is respect for self determination. Only the caller has the authority and responsibility to make decisions about his own life, including the judgement that his best interests are to end it. Unlike many suicide crisis helplines (de Anda and Smith 1993;Mishara 1997;King et al. 2003;Barber et al. 2004;Kalafat et al. 2007;Ingram et al. 2008), Samaritans will not advise or actively intervene to deflect a caller who declares intent to die by suicide. Volunteers aim to offer the caller unconditional, nonjudgemental acceptance and support. However, the caller remains in charge of his/her life, both in defining the nature of their problems, and taking responsibility for decisions about how best to deal with these (Nelson and Armson 2004;Samaritans 2009).In view of the anonymous and confidential nature of the service the information available to Samaritans about individual callers is very limited. National statistics are co...

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“…Receiving social support from others enables a person to feel that they are being cared for, valued and part of a network of communication and mutual obligation (Stroebe, 2000). Liang et al (2001) reported that giving support to the older population has protective health benefits to the giver. So, familial support provides psychological enhancement to help individuals reduce their stress level and depression.…”

Section: Introductionmentioning

confidence: 99%

Relationships between social support and depression, and quality of life of the elderly in a rural community in Malaysia

Ibrahim

Din

Ahmad

et al. 2013

Asia-Pacific Psychiatry

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Introduction: This study aimed to examine the role of social support and depression in predicting the quality of life among the elderly living in a rural Federal Land Development Authority (FELDA) community in Malaysia. Methods: A total of 162 elderly settlers of FELDA Sungai Tengi, aged 60 years and above, were selected by universal sampling method in this cross-sectional study. Three standardized instruments -the 12-item Short Form (SF-12), 15-item Geriatric Depression Scale (GDS-15) and Medical Outcome Study Social Support (MOS-Social Support) -were used to assess for quality of life, depression and social support. Results: Quality of life of the elderly people in this community was high, especially in terms of physical components as compared to mental components. The mean scores for emotional role in the SF-12 was relatively the highest (90.74 Ϯ 21.59) with social functioning being the lowest (30.35 Ϯ 22.29). The results also showed that the mean value was higher for physical component summary (74.40) as compared to mental component summary (51.51). Approximately 23.5% suffered mild depression and only 2.5% had severe depression. Discussion: This study showed that the elderly FELDA settlers have a high quality of life, mainly on the physical components of life and low rate of severe depression, a positive indicator of their psychological well-being. Social support in the form of emotional/informational support, and depression were significant factors related to their good quality of life.

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Social exchange and well-being: Is giving better than receiving?

Cited by 282 publications

References 59 publications

Emotional support for men and women with cancer: Do patients receive what their partners provide?

Emotional support for men and women with cancer: Do patients receive what their partners provide?

Configuring the caller in ambiguous encounters: Volunteer handling of calls to Samaritans emotional support services

Relationships between social support and depression, and quality of life of the elderly in a rural community in Malaysia

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