Social cryptocurrencies as model for enhancing sustainable development

Abstract

Purpose Growing inequality and socioeconomic and environmental degradation concerns forces us to think about how innovative technologies can contribute to reduce this problem. This study aims to analyze the potential of social cryptocurrencies to enhance the community development and cooperation between small businesses of the near environment. The evolution of these technology-based schemes could be key factors for generating innovative social enterprises, improving the quality of life in the community; in this way generate a conceptual model to sustainable development, while being more transparent, efficient and scalable as they are supported by technological applications. Design/methodology/approach Based on an in-depth study of the relevant literature, a conceptual model was designed. The concept of social cryptocurrency is proposed as a new approach to virtual currencies for social purposes and sustainable development. Findings The key findings point out that actors such as innovation and social entrepreneurship will come together in a new generation of social currencies, extending cryptocurrency technology to social business domains. Research limitations/implications The impact of this will result in a better quality of life for society and the achievement of several sustainable development goals. However, a limitation would be that its scope depends on certain characteristics of the local environment. Furthermore, the proposed model will require validation in later phases through social experiments. Originality/value The main contribution of this paper is in structuring a formal model that, based on empirical experiences and the use of the technology that underlies cryptocurrencies, proposes a set of constituent elements and characterizes them to contribute to achievement of sustainable development.

Examining Consumer’s Intention to Adopt AI-Chatbots in Tourism Using Partial Least Squares Structural Equation Modeling Method

“…Tussyadiah and Miller [8] discussed the application of AI-chatbots in hotels, emphasizing both the social and economic benefits of interacting with consumers since they can use personal data, deliver consistent services, and be aware of customers' needs. It is anticipated that chatbot applications and other technology-enabled alternatives will improve business sustainability in the long run [9].…”

Determinants of Continuance Intention towards Banks’ Chatbot Services in Vietnam: A Necessity for Sustainable Development

“…Currently, chatbot systems are widely used by organizations in many fields, such as customer service, marketing, B2C sales, and training [5,6], to provide their online customers with effective 24/7 service [7]. In addition, digitization has also been transforming the landscapes of various industries [8], especially those of the financial and banking sector with the appearance of the emerging Fintech trend, including various applications, such as online banking, internet cards, digital payments, and cryptocurrencies [9,10]. In fact, difficulties of the current pandemic with face-to-face interactions and mobility accidentally expedited these Fintech-based applications, which help customers to experience the services in a convenient way.…”

“…On the firm side, chatbot services are able to handle a large number of customers' requirements, 24/7, with the absence of employee engagement, enabling firms to effectively reduce operating costs [15]. From a long-term perspective, applications of chatbots, together with other technology-enabled solutions, are expected to enhance the sustainable development of businesses [10]. For these benefits, chatbots are implemented in various industries from banking, retail, and healthcare to tourism and hospitality.…”

Resilience in the supply chain management: understanding critical aspects and how digital technologies can contribute to Brazilian companies in the COVID-19 context

“…To enhance the resilience of the companies’ supply chains, digital technologies can be cited. According to Hopkins (2021), to recover from COVID-19 impacts, companies need to invest in the process’s digitisation and technologies; it is necessary to be innovative after an extreme disruption, according to Mora et al (2021). Dutta et al (2020) emphasise the importance of digital technologies to reduce impacts due to unexpected interruptions, minimising chain management risks.…”