Social care technologies for older people: Evidence for instigating a broader and more inclusive dialogue

Toms, Gillian; Verity, Fiona; Orrell, Alison

doi:10.1016/j.techsoc.2019.01.004

Cited by 20 publications

(9 citation statements)

References 41 publications

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“…Syed et al [36] highlight that movement should be monitored for older adults, citing falls as one of the major causes of death in the senior community. Other studies that highlighted the needs of older adults include [37], [41], [112], [113]. The requirements can be summarized as:  Provide a natural means of interaction that require minimum to no learning by the older adult.…”

Section: A User Needs Studiesmentioning

confidence: 99%

Smart Healthcare in the Age of AI: Recent Advances, Challenges, and Future Prospects

Mahmoud¹,

Islam

Shehata

et al. 2021

IEEE Access

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The significant increase in the number of individuals with chronic ailments (including the elderly and disabled) has dictated an urgent need for an innovative model for healthcare systems. The evolved model will be more personalized and less reliant on traditional brick-and-mortar healthcare institutions such as hospitals, nursing homes, and long-term healthcare centers. The smart healthcare system is a topic of recently growing interest and has become increasingly required due to major developments in modern technologies, especially in artificial intelligence (AI) and machine learning (ML). This paper is aimed to discuss the current state-of-the-art smart healthcare systems highlighting major areas like wearable and smartphone devices for health monitoring, machine learning for disease diagnosis, and the assistive frameworks, including social robots developed for the ambient assisted living environment. Additionally, the paper demonstrates software integration architectures that are very significant to create smart healthcare systems, integrating seamlessly the benefit of data analytics and other tools of AI. The explained developed systems focus on several facets: the contribution of each developed framework, the detailed working procedure, the performance as outcomes, and the comparative merits and limitations. The current research challenges with potential future directions are addressed to highlight the drawbacks of existing systems and the possible methods to introduce novel frameworks, respectively. This review aims at providing comprehensive insights into the recent developments of smart healthcare systems to equip experts to contribute to the field.

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Section: A User Needs Studiesmentioning

confidence: 99%

Smart Healthcare in the Age of AI: Recent Advances, Challenges, and Future Prospects

Mahmoud¹,

Islam

Shehata

et al. 2021

IEEE Access

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“…Robots in care has garnered attention and some commercial success over time, partly because of certain demographic developments observed in modern societies [ 6 , 7 ]. For example, people grow older, and many of the elderly face challenges such as dementia and a general need for care [ 1 ].…”

Section: Social Robots In Carementioning

confidence: 99%

“…Concerns related to the displacement of humans by robots and the policy implications of this possibility will not be considered in detail here [ 62 ]. However, viewing social robots as additions to the care settings, and not replacements for humans, require us to provide both the resources and education necessary for the care sector to properly deploy and integrate social robots in the care setting [ 6 , 62 ].…”

Section: Objections To Social Robots In Carementioning

confidence: 99%

The foundations of a policy for the use of social robots in care

Sætra

2020

Technology in Society

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Should we deploy social robots in care settings? This question, asked from a policy standpoint, requires that we understand the potential benefits and downsides of deploying social robots in care situations. Potential benefits could include increased efficiency, increased welfare, physiological and psychological benefits, and experienced satisfaction. There are, however, important objections to the use of social robots in care. These include the possibility that relations with robots can potentially displace human contact, that these relations could be harmful, that robot care is undignified and disrespectful, and that social robots are deceptive. I propose a framework for evaluating all these arguments in terms of three aspects of care: structure, process, and outcome . I then highlight the main ethical considerations that have to be made in order to untangle the web of pros and cons of social robots in care as these pros and cons are related the trade-offs regarding quantity and quality of care, process and outcome, and objective and subjective outcomes.

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“…As aforementioned, however, digital versions of the existing analogue equipment are costly and smart speakers do not, yet, adhere to the communications protocols of social alarm services; it thus seems unlikely they can replace these services in a “like-for-like” manner. This could prove beneficial, however, as research on TECS has shown that first and second generation telecare services were often not designed to meet users’ desired aspirations and outcomes, instead focussing on reducing costs and demands on care workers’ time or were commissioned with technology as the starting point (Lynch et al , 2019; Toms et al , 2019; Hamblin et al , 2017) [12]. The need to decommission existing TECS could provide an opportunity to place users’ desired outcomes at the forefront of service design, an issue highlighted in the codes of practice produced by DHSC (2019) and Scottish Care (2019), which include both user-centred design and outcomes-based commissioning.…”

Section: Challengesmentioning

confidence: 99%

Technology and social care in a digital world: challenges and opportunities in the UK

Hamblin

2020

JET

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Purpose Technology enabled care (TEC) equipment has been a part of adult social care (ASC) in most areas of the UK for decades. More recently, commissioners have been exploring mainstream technologies’ potential to support older people living in the community. The purpose of this paper is to examine the challenges and opportunities presented by the growing application of mainstream technologies in ASC against the backdrop of the planned UK-wide switchover from analogue to digital telecommunications by 2025. Design/methodology/approach This general review uses research evidence, literature, industry standards and policy documents to address the challenges presented by the UK’s digital switchover and the potential role of mainstream technologies such as “smart speakers” in ASC. Findings The use of digital TEC and mainstream devices in ASC brings challenges related to access to reliable internet connections in parts of the UK; the need to update TEC safety standards; the ethics, privacy and data security measures that ensure digital products and services safeguard the interests of users; and evidence and commissioning practice. Originality/value This general review explores emerging areas of policy and research related to the planned UK digital switchover and the use of mainstream technologies in ASC. It offers a conceptual approach and suggests ways forward for research, regulatory and commissioning agendas.

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Social care technologies for older people: Evidence for instigating a broader and more inclusive dialogue

Cited by 20 publications

References 41 publications

Smart Healthcare in the Age of AI: Recent Advances, Challenges, and Future Prospects

Smart Healthcare in the Age of AI: Recent Advances, Challenges, and Future Prospects

The foundations of a policy for the use of social robots in care

Technology and social care in a digital world: challenges and opportunities in the UK

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