Smart working is not so smart: Always-on lives and the dark side of platformisation

Risi, Elisabetta; Pronzato, Riccardo

doi:10.13169/workorgalaboglob.15.1.0107

Cited by 20 publications

(11 citation statements)

References 39 publications

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“…However, even before the pandemic that negatively affected the working social context (Risi and Pronzato, 2021 ), an ideal office configuration was already demonstrated to positively influence autonomy, relationships between colleagues, participation in working life, and, more generally, workers' wellbeing perception (McGuire and McLaren, 2009 ). Furthermore, how the worker lives in the workspace is essential as well.…”

Section: Introductionmentioning

confidence: 99%

Enhancing motivation and psychological wellbeing in the workplace through conscious physical activity: Suggestions from a qualitative study examining workers' experience

et al. 2022

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IntroductionAfter COVID-19 restrictions, hybrid solutions were established that combined smart working and work in presence. Workplace conditions significantly impact employees' lives, particularly in terms of meeting their needs and promoting their wellbeing. Based on a socio-ecological and multilevel methodology, the UP150 concept (Proactive Office 150) represents a possible innovative solution to meet employees' needs and valorize flexible work. It encourages physical exercise and active breaks during the typical workday by using particular architectural modifications, a dedicated App, and physical activity professionals as wellness coaches. The present study is the last step of the preliminary actions planned to check the benefits of the UP150 concept and aims to explore the workers' perceptions after experiencing this project.MethodsThe qualitative analysis of a preliminary survey (concerning information about the company structure and workers' habits) performed before conducting a randomized controlled trial intervention study and the analysis of the semi-structured interviews after 8 weeks of a UP150 experience served as datasets for this study and have been examined and discussed.ResultsIn the preliminary survey, the young (under 40) and generally active (57% of the workers) reported being motivated to exercise but inhibited by a lack of time and a heavy workload. After 8 weeks at a modified workplace designed in accordance with the motive behind the UP150, the workers displayed noticeable positive perceptions and appreciation.DiscussionThe qualitative analysis confirmed and supported the effectiveness of the UP150 concept that previous research had already found in quantitative parameters related to employees' motor efficiency, psychophysical status, and amount of physical activity. Participants reported beneficial perceived effects on their wellness and psychophysical status following a UP150 experience. Moreover, the concept improved social relationships and increased motivation. In conclusion, the UP150 concept efficiently fostered a positive perception of physical exercise and directed the employees toward the assumption of healthy behaviors fitting the physical literacy paradigm.

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Section: Introductionmentioning

confidence: 99%

Enhancing motivation and psychological wellbeing in the workplace through conscious physical activity: Suggestions from a qualitative study examining workers' experience

et al. 2022

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“…Generally, women also experienced more work and non-work interruptions and had to multi-task more than their male spouses (Leroy, Schmidt and Madjar 2021). Remote working has further reinforced the traditional gendered division of labor between men and women and locked women more firmly into their traditional domestic roles (Risi and Pronzato 2021). Hence, women's work-life conflict was both widespread and persistent throughout the pandemic (Miller and Riley 2022), and their work performance suffered consequently (Brough et al 2021;Kossek et al 2021), further exacerbating gender inequalities.…”

Section: Resultsmentioning

confidence: 99%

Work, life and COVID‐19: a rapid review and practical recommendations for the post‐pandemic workplace

Chan

Shang

Brough

et al. 2022

Asia Pac J Human Res

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Remote working because of the COVID‐19 pandemic has eroded boundaries between work and home, necessitating the need to evaluate the long‐term impacts of these changes and mitigate any negative effects on workers' work‐life experiences. To do so, we reviewed and examined work‐life research published since the start of the pandemic. The review yielded a sample of 303 work‐life scholarly articles, with three common themes: 1) work‐life boundaries have become more permeable, with behavior‐based and time‐based work‐life conflict emerging as the more salient forms of work‐life conflict; 2) technical work demands have increased, as employees grapple with techno‐invasion, techno‐overload and techno‐complexity; and 3) psychological and emotional work demands have intensified. Based on these key findings, we call for multi‐level and multi‐agency responses to deal with the complex, diverse nature of work‐life demands. Specifically, we offer recommendations at the individual‐, team/organizational‐ and societal/governmental‐levels to enhance employees' work and non‐work lives after the pandemic.

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“…Others bemoaned the sheer quantity of meetings, the lack of time between meetings, and the loss of serendipitous social connections (Baym et al, 2021; also cf. Risi and Pronzato, 2021). Readers who were working and learning via videoconferencing in 2020 can likely add their own examples of difficulties and annoyances.…”

Section: Hegemonic Processes Of Infrastructuresmentioning

confidence: 99%

Returning to critical pedagogy in a world of datafication

Pronzato

Markham

2023

Convergence: The International Journal of Research into New Med

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The COVID-19 pandemic prompted a further extension of the sociotechnical logics of digital platforms to every realm of social life. Given the colonialist, oppressive and exploitative dynamics through which digital platforms work, several scholars supported the need to embrace an openly activist role to help individuals contrast the ways in which they are trapped in loops of dependency and trajectorism. Drawing on the results of 40 auto-ethnographic diaries, this paper showcases the usefulness of critical pedagogical techniques in enhancing critical awareness regarding hegemonic datafication structures, while also arguing that despite a good level of consciousness raising, it remains difficult for people to go beyond subalternity and make more concrete changes in personal and collective behaviors. We contend that to break persistent feelings of dependency, it is necessary to go further with a two-step process combining autoethnographic tools, aimed at increasing critical algorithmic awareness, with the development of data science skills that can help individuals acquiring more precise knowledge schemes and scaling down the power of giant corporations, thereby building individual and collective capacities to use data for developing counter-narratives about possible futures.

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Smart working is not so smart: Always-on lives and the dark side of platformisation

Cited by 20 publications

References 39 publications

Enhancing motivation and psychological wellbeing in the workplace through conscious physical activity: Suggestions from a qualitative study examining workers' experience

Enhancing motivation and psychological wellbeing in the workplace through conscious physical activity: Suggestions from a qualitative study examining workers' experience

Work, life and COVID‐19: a rapid review and practical recommendations for the post‐pandemic workplace

Returning to critical pedagogy in a world of datafication

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