Smart Tourism via Smart Phone – An Enhanced Approach

Botilias, Giannis-Panagiots; Pachoulas, George; Margariti, Spiridoula V.; Besarat, Jeries; Salmas, Dimitrios; Stylios, Chrysostomos

doi:10.1109/seeda-cecnsm57760.2022.9932967

Cited by 2 publications

(3 citation statements)

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“…Shareef and Khan [2019] pointed out, among others, such attributes as small screen size, different display resolution, method of entering information, and navigation. In turn, Botilias et al [2022], analyzing the usability of tourism applications, noted that they should work on various mobile platforms. Otherwise, some operator users will not be able to use the application.…”

Section: Summary and Discussionmentioning

confidence: 99%

The usefulness of mobile applications in shaping responsible consumption

Jaska,

Werenowska,

Balińska

2024

International Journal of Management and Economics

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The main purpose of the article is to present a catalog of features of a useful mobile application in the context of responsible consumption. To recognize the usefulness of the application, examples of eco-applications were used, and representatives of the Z generation were asked about the features of the optimal application reasons for using them, and for whether they are worth recommending. The article uses the analysis of domestic and foreign literature, as well as the results of own research carried out in the first quarter of 2023, in which 747 respondents participated. The hypotheses confirmed that the most important feature of a useful application from a functionality perspective is the lack of fees for its use; from a technical solutions perspective, speed of operation, and from a security perspective, payment protection. The hypothesis that more promoters of pro-environmental mobile applications are in the group of women was also positively verified.

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Section: Summary and Discussionmentioning

confidence: 99%

The usefulness of mobile applications in shaping responsible consumption

Jaska,

Werenowska,

Balińska

2024

International Journal of Management and Economics

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“…If the transactions cannot be performed quickly, and the application freezes constantly, this reduces the satisfaction of customers. On the other hand, Botilias et al [27] noted that tourism applications should be able to work on different mobile platforms. Otherwise, some operator users will not be able to benefit from this application.…”

Section: Literature On Determinants Of Environment-friendly Mobile Ap...mentioning

confidence: 99%

“…Ortega e al. [23] Oliveira et al [24] Kim et al [26] Technical infrastructure plays a crucial role for the effectiveness of the environment-friendly mobile applications used in the development of tourism Botilias et al [27] Salido et al [30] Alauddin et al [32] Mobile applications used in the development of tourism should be functional…”

Section: Yu Et Al [22]mentioning

confidence: 99%

Evaluating a User-Centered Environment-Friendly Mobile Phone App for Tourists and Residents Using Facial-Recognition Software

Khoshaim,

Yüksel,

Dinçer

2023

Sustainability

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This study aims to examine a user-centered environment-friendly mobile phone app for tourists and residents in Saudi Arabia. To achieve this objective, a new fuzzy decision-making model is constructed. In this scope, by considering a detailed literature examination, eight criteria are identified. Facial expression-based quantum spherical DEMATEL with golden cuts are taken into consideration to examine the possible impact and directions among these criteria. The main contribution of this study is that priority factors in the development of the environment-friendly tourism mobile application can be identified. Moreover, facial expressions of the decision-makers are considered in the fuzzy decision-making analysis. This situation helps us to achieve more appropriate results. The findings demonstrate that user-centeredness is the most significant environment-friendly mobile application performance criterion of the tourism industry. Additionally, functionality is another important determinant with respect to this situation. It is of great importance to ensure customer satisfaction for the mobile applications used in the development of tourism to be successful. Thus, user feedback should be taken into consideration for them to work more effectively. Furthermore, tourism applications should provide users with fast and accurate information. In this context, mobile applications should offer customized offers to users to increase customer satisfaction.

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Smart Tourism via Smart Phone – An Enhanced Approach

Cited by 2 publications

References 0 publications

The usefulness of mobile applications in shaping responsible consumption

The usefulness of mobile applications in shaping responsible consumption

Evaluating a User-Centered Environment-Friendly Mobile Phone App for Tourists and Residents Using Facial-Recognition Software

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