Smart QR-based Restaurant Dine-in System with Sales Analysis

Abstract

The modern-day customer has new priorities when it comes to dine-out and the top of them is safety. Most of the restaurant’s meal orders rely on the interaction with waiters to place orders into the kitchen. Due to the pandemic situation, there happens to be discomfort interacting with waiters and other staff members of the restaurant. To solve such problems this system is developed. This system covers the whole order process of a restaurant including the interaction between the customer, the waiter, the kitchen, and the cashier through a web application. Additionally, restaurant owners will be able to enhance sales by using this system to analyze data gathered. This system will attempt to replace the traditional manual ordering process.A better user experience that includes food recommendations can indirectly boost customer loyalty to the restaurant. It is a complete product for managing restaurant services with minimal human interaction while providing maximum contactless service.