Smart City Implementation in Bekasi City

Abstract

The advancement of information and communication technology has had a significant impact on the world as it increases people's needs and comfort. This can be seen in urban development with the formation of the concept of a smart city. This city integrates technological advances with people's lives to make effective decisions to improve the welfare of its people. This paper discussed the implementation of the brilliant city concept in Bekasi City, Indonesia. Along with its development, several intelligent city elements in Bekasi City are still far from expectations regarding the service quality and coverage. This study aims to see how brilliant city pillars are implemented in Bekasi City. Nonparticipant observation is used to conduct the research. The result shows that the range of innovative city application in Bekasi City is relatively narrow, and some service quality is still lacking. Only 10 out of 21 criteria have been fulfilled in the city. This research needs further study on the implementation of smart cities in other Indonesian cities to see the effectiveness of its application and other solutions that can be offered.