Smart City and Smart Tourism: A Case of Dubai

Abstract

Over the past decade, the advent of new technology has brought about the emergence of smart cities aiming to provide their stakeholders with technology-based solutions that are effective and efficient. Insofar as the objective of smart cities is to improve outcomes that are connected to people, systems and processes of businesses, government and other public-and private-sector entities, its main goal is to improve the quality of life of all residents. Accordingly, smart tourism has emerged over the past few years as a subset of the smart city concept, aiming to provide tourists with solutions that address specific travel related needs. Dubai is an emerging tourism destination that has implemented smart city and smart tourism platforms to engage various stakeholders. The objective of this study is to identify best practices related to Dubai's smart city and smart tourism. In so doing, Dubai's mission and vision along with key dimensions and pillars are identified in relation to the advancements in the literature while highlighting key resources and challenges. A Smart Tourism Dynamic Responsive System (STDRS) framework is proposed while suggesting how Dubai may able to enhance users' involvement and their overall experience.

The Development of Mobile Tourism in the Upper Silesian Metropolitan Area of Poland

“…Smart tourism is a subset of the smart city concept in which the main idea is to connect people, business processes and systems, government and other entities together, with the main goal of improving the life quality of all citizens [7]. In other words, a smart city concept is essentially a business model of a city that is oriented at reaching specific goals with the use of innovative systems and processes.…”

“…Smart tourism is the outcome of applying a smart city concept in a tourist destination, so that some of the developed solutions can enhance tourist experience, by automating some of the processes or improving their efficiency [73,74]. Therefore, smart tourism provides an interface between the visitor and the destination, allowing them to meet their needs [7]. Moreover, smart tourism requires the use of innovative solutions, that cover all main areas of sustainability (environmental, sociocultural, economic) while spreading cultural heritage to tourists [7,69].…”

“…Therefore, smart tourism provides an interface between the visitor and the destination, allowing them to meet their needs [7]. Moreover, smart tourism requires the use of innovative solutions, that cover all main areas of sustainability (environmental, sociocultural, economic) while spreading cultural heritage to tourists [7,69].…”

“…According to some authors [7], destinations that apply the smart tourism concept incorporate three components:…”

A Case Study on Spatio-Temporal Data Mining of Urban Social Management Events Based on Ontology Semantic Analysis

“…This openness and complexity have led to complex management of modern cities. Given that digital earth, smart city, and the development of related technologies are put forward, the management and decision-making support of urban social management are possible [8][9][10][11][12][13][14][15][16]. Importing the digital and intelligent means into the management of cities is the inevitable trend of modern urban social management [17][18][19].…”