Proceedings of the 2020 Conference on Empirical Methods in Natural Language Processing (EMNLP) 2020
DOI: 10.18653/v1/2020.emnlp-main.243
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Slot Attention with Value Normalization for Multi-Domain Dialogue State Tracking

Abstract: Incompleteness of domain ontology and unavailability of some values are two inevitable problems of dialogue state tracking (DST). Existing approaches generally fall into two extremes: choosing models without ontology or embedding ontology in models leading to over-dependence. In this paper, we propose a new architecture to cleverly exploit ontology, which consists of Slot Attention (SA) and Value Normalization (VN), referred to as SAVN. Moreover, we supplement the annotation of supporting span for MultiWOZ 2.1… Show more

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Cited by 13 publications
(5 citation statements)
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“…Sentiment shift detection arises from the sentiment coherence of dialogue, which aims to model the change of sentiment polarity between the current utterance and the previous utterance, and tries to establish the correlation between the change of sentiment polarity and semantics. Zhang et al [36] focused on emotional transitions in conversations, which gave us a lot of inspiration. Given a context C = {U 1 , U 2 , ..., U m }, for setting equal weight to all utterances, pseudo utterance U 0 is added to each dialogue.…”
Section: Sentiment Shift Detectionmentioning
confidence: 99%
“…Sentiment shift detection arises from the sentiment coherence of dialogue, which aims to model the change of sentiment polarity between the current utterance and the previous utterance, and tries to establish the correlation between the change of sentiment polarity and semantics. Zhang et al [36] focused on emotional transitions in conversations, which gave us a lot of inspiration. Given a context C = {U 1 , U 2 , ..., U m }, for setting equal weight to all utterances, pseudo utterance U 0 is added to each dialogue.…”
Section: Sentiment Shift Detectionmentioning
confidence: 99%
“…To conclude, the NLU module tries to tag the user message while the DST module tries to find values from the user message to fill in a pre-existing form. Some dialogue systems took the output of the NLU module as the input of DST module (Williams et al, 2013;Henderson et al, 2014a,b), while others directly used raw user messages to track the state (Kim et al, 2019;Wang et al, 2020e;Hu et al, 2020).…”
Section: Dialogue State Trackingmentioning
confidence: 99%
“…Thus, the tracker could copy slot values from the connected slots directly, alleviating the burden of reasoning and learning. Wang et al (2020e) proposed Value Normalization (VN) to convert supporting dialogue spans into state values and could achieve high accuracy with only 30% available ontology.…”
Section: Research Challenges and Hot Topicsmentioning
confidence: 99%
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