“…Nevertheless, scholars also note that complementors may be reluctant to enter such exclusive relationships if not given sufficient incentives (Cennamo & Santaló, 2013). Exclusivity needs to be designed in a way that benefits both the platform owner and complementors in a win-win situation, rather than a situation in which the platform owner can freely enter complementors' spaces (Kim & Luca, 2019;Zhu, 2019), as in the case of Amazon's entry into the market of Toys "R" Us (Hagiu & Yoffie, 2009).Another emerging stream of research reveals that the focal platform can adjust its compatibility with competitors to change the cost of complementor multihoming (Karhu et al, 2018;Karhu & Ritala, 2020). While compatibility provides a conduit for complementors to increase product development efficiency and the consistency of their offerings (Hann, Koh, & Niculescu, 2016;Kretschmer & Claussen, 2016), it also simplifies the process of multihoming since complements can easily port their offerings to other platforms without incurring significant adaptation costs.…”