Sleeping with the Enemy: Does Depletion Cause Fatigue with Cybersecurity?

Reeves, Andrew L.; Calic, Dragana; Delfabbro, Paul

doi:10.1007/978-3-030-50309-3_15

Cited by 2 publications

(5 citation statements)

References 28 publications

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“…Groß et al (2016) found that depletion diminishes the capacity to create strong passwords, suggesting that cognitive effort is necessary for the creation of strong passwords. Conversely, Reeves et al (2020b) found that depletion was not associated with poorer password-creation behaviors when individuals were unaware they were being examined. This suggests password creation is largely an automatic, unconscious action for many employees.…”

Section: The Limits Of Human Decision-makingmentioning

confidence: 89%

“…Once these resources are diminished, the individual enters a state of ego depletion, impairing future regulatory ability (Vohs & Heatherton, 2000). Cybersecurity-related examples of self-regulation include the creation of strong and unique passwords by overriding an initial impulse to create a weak password (Coopamootoo et al, 2017;Reeves et al, 2020b), and the use of systematic thinking over heuristic thinking to assess the legitimacy of a potential phishing email (Goel et al, 2017;Luo et al, 2013).…”

Section: The Limits Of Human Decision-makingmentioning

confidence: 99%

“…SETA programs that aim to encourage adjustment toward more optimal work behaviors may find limited success if the employee must perform that behavior at a time when the workday has depleted them (e.g., assessing emails for veracity at the end of the workday). In a password-creation context, a depleted individual will likely not increase the strength of their passwords if advised to do so (Ceric & Holland, 2019;Reeves et al, 2020b).…”

Section: The Role Of Heuristicsmentioning

confidence: 99%

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Encouraging Employee Engagement With Cybersecurity: How to Tackle Cyber Fatigue

2021

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Cybersecurity fatigue is a form of work disengagement specific to cybersecurity. It manifests as a weariness or aversion to cybersecurity-related workplace behaviors or advice and occurs as a result of prior overexposure to cybersecurity-related work demands or training. While some previous theoretical conceptualizations of cybersecurity fatigue are available, this article is the first to capture all dimensions of the phenomenon in a four-component model. The model holds that cybersecurity fatigue can result from overexposure to workplace cybersecurity advice (e.g., training) or cybersecurity actions (e.g., forced password updates). Similarly, we argue that there can be two types of cybersecurity fatigue: attitudinal (e.g., a belief that cybersecurity is not important) and cognitive (e.g., habituated bad behaviors). We present a multidisciplinary review, which draws on research from management, psychology, and information systems. Practitioners can use the four-component model to identify the type of cybersecurity fatigue that may be occurring in employees and adapt workplace processes accordingly to improve behavior. In addition, we present three illustrative case studies, adapted from employee experiences, to demonstrate the application of the four-component model to an organizational context. The review presents a framework for coordinating the existing approaches to cybersecurity fatigue in the current literature.

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Section: The Limits Of Human Decision-makingmentioning

confidence: 89%

Section: The Limits Of Human Decision-makingmentioning

confidence: 99%

Section: The Role Of Heuristicsmentioning

confidence: 99%

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Encouraging Employee Engagement With Cybersecurity: How to Tackle Cyber Fatigue

2021

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“…Congruent with other findings, a sense of weariness, along with feeling bored and unmotivated, may lead to unplanned and impulse buying tendency (Ozer & Gultekin 2015;Reeves et al 2020). A meta-analysis of impulsive buying tendency resolute with literature that state of weariness such as feeling tired, bored, and negative moods are associated with the behaviour of impulsive buying (Iyer et al 2020).…”

Section: Impulse Buying Tendency and Wearinessmentioning

confidence: 80%

“…The Hawkins Stern's impulse buying tendency theory, introduced in 1962 (as cited in Muruganantham & Bhakat 2013), explained that human behaviour is guided or prompted primarily by rational action. The theory has been used by many scholars in studying consumer behaviour (Amos et al 2014;Fasih 2020;Iyer et al 2020;Naeem 2021;Reeves et al 2020). Although the theory was introduced in 1962, it is still prominent in the current conditions which posits that sudden buying or impulse purchases are driven mainly by external events that occur around the consumer -in this case, the Covid-19 partial lockdown.…”

Section: Literature Review Hawkins Stern's Impulse Buying Theorymentioning

confidence: 99%

The Influence of Time Availability, Happiness, and Weariness on Consumers’ Impulse Buying Tendency amidst Covid-19 Partial Lockdown in Malaysia

Zaki

Hamid

2021

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The movement control order (MCO) and conditional movement control order (CMCO), also known as the partial lockdown imposed on Malaysian as a result of Covid-19 pandemic has affected mental health, and consumerism. Spending too much time online, feeling unhappy and weary by staying at home too long may negatively affect buying tendency during the pandemic period. A low online buying tendency may cause firms' profits to decrease. Therefore, this study aims to examine the influence of consumers' time availability, state of happiness, and level of weariness on their tendency to buy online during Covid-19 partial lockdown. The study uses a convenience sampling method and collected 236 responses to the survey. The data was analysed using a multiple regression. The findings highlight that time availability does not influence online impulse buying tendency, while happiness, and weariness significantly affect online impulse buying tendency. Specifically, the study found that moderate happiness and a low level of weariness influenced consumers' tendency to buy online. The study contributes to providing insights for firms and marketers to understand consumers' psychological states during the pandemic which could be used as a basis to develop strategies on suitable advertising medium and content.

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Sleeping with the Enemy: Does Depletion Cause Fatigue with Cybersecurity?

Cited by 2 publications

References 28 publications

Encouraging Employee Engagement With Cybersecurity: How to Tackle Cyber Fatigue

Encouraging Employee Engagement With Cybersecurity: How to Tackle Cyber Fatigue

The Influence of Time Availability, Happiness, and Weariness on Consumers’ Impulse Buying Tendency amidst Covid-19 Partial Lockdown in Malaysia

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