Six Sigma Application: An Order Management System

Aleem, H. N.; Anwar, Syaiful; Shariff, I.; Aziz, Prof. Dr. Syed Abdul

doi:10.9790/0837-191995100

Cited by 3 publications

(3 citation statements)

References 7 publications

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“…Six Sigma is a statistical term that measures process in terms of defects compared to perfection (Mutia and Nyambegera, 2014). Six Sigma emphases on “business success that can be achieved through continuous effort to reduce variation in process outputs” (Aleem et al , 2014).…”

Section: Literature Reviewmentioning

confidence: 99%

Lean Six Sigma effect on Jordanian pharmaceutical industry’s performance

Alkunsol

Sharabati

Al-Salhi

et al. 2019

IJLSS

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Purpose This study aims to investigate the effect of Lean Six Sigma elements on the Jordanian Pharmaceutical Manufacturing organizations’ business performance. Design/methodology/approach Data were collected from 120 managers out of about 300 managers by means of questionnaire. After confirming normality, validity and reliability of the study tool, correlation analysis was carried out, and then multiple regressions were used to test the hypotheses. Findings The results show that there is an agreement on high implementation of Lean Six Sigma variables among Jordanian Pharmaceutical Manufacturing organizations; there are strong relationships among Lean Six Sigma variables, except between non-utilized talent and transportation; there are strong relationships between Lean Six Sigma variables and business performance. All Lean Six Sigma variables have effect on business performance, except extra processing and waiting time. Research limitations/implications This study was carried out on the pharmaceutical industry in Jordan, generalizing results of one industry and/or one country to other industries and/or countries may be questionable. Extending the analyses to other industries and countries represents future research opportunities. Practical implications Implementing Lean Six Sigma variables in all Jordanian Pharmaceutical Manufacturing organizations can improve their business performance; also, it can be applied to other manufacturing industry. Social implications The aim of all organizations is to reduce waste, which leads to reserve the natural resources, which is considered as a corporate social responsibility. Originality/value Only few studies related to Lean or Six Sigma have been carried out in pharmaceutical industry in Jordan. Therefore, this study might be considered as an initiative study, which studies the effect of both Lean and Six Sigma on pharmaceutical industry in Jordan.

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Section: Literature Reviewmentioning

confidence: 99%

Lean Six Sigma effect on Jordanian pharmaceutical industry’s performance

Alkunsol

Sharabati

Al-Salhi

et al. 2019

IJLSS

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show abstract

“…The literature suggests that without top management commitment, it is difficult to achieve the quality improvement outcome expected from LSS implementation (Aleem et al , 2014; Boström et al , 2020; Zhang and Li, 2020) because managers play a vital role in the success of any planned and implemented project in organisations, especially LSS projects (Antony and Karaminas, 2016). Unlike manufacturing industry, where lack of customer focus is not a significant barrier to implementing Six Sigma in the service industries (Eberle et al , 2018), failure to understand customer needs and expectations in developing an LSS strategy can be disastrous (Shokri, 2019).…”

Section: Literature Reviewmentioning

confidence: 99%

Investigation and modelling lean six sigma barriers in service industries: a hybrid ISM-Fuzzy MICMAC approach

Abu-Salim

Agarwal

Elrub

et al. 2023

MBE

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Purpose The success rate of Lean Six Sigma (LSS) in the service industries is dismally poor, and most organisations discontinue LSS initiatives prematurely. This paper aims to identify the LSS barriers (LSSBs) and analyse their interaction via a hierarchical model developed by using interpretive structural modelling (ISM) and Fuzzy Matriced Impacts Croise’s Multiplication Appliqué à un Classement (MICMAC). These allow the LSS execution and implementation to be much more effective and avoid the high cost of implementation. Design/methodology/approach A structural review of the literature and interviews with experts and professionals from the service industries in the UAE supplied data wherewith to identify LSSBs. Sixteen LSSBs were determined and analysed using ISM and the MICMAC approach to discover the strong drivers and highly dependent barriers. The Fuzzy set was included in the MICMAC analysis to obtain a more precise output and create an effective hierarchical model of the barriers. Findings The research findings suggest that the top barriers to LSS implementation in service industries are lack of top management commitment, lack of customer focus, resistance to change management and lack of alignment between the LSS and organisational strategy. A deeper analysis using the Fuzzy-MICMAC approach categorises these barriers on the basis of their driving power and dependency. Research limitations/implications The relationships between paired LSSBs were obtained through an experts’ interpretations of limited numbers in one country. Conducting a large-scale survey with a more comprehensive demographic or deep focus in one service industry might deepen our understanding of the interactions of LSSBs and models. Practical implications The developed ISM that model suggests that the dependencies and relationships among the barriers must be accurately determined so as to remove the collaborative effect of barriers on the implementation process is at the earliest opportunity. This would improve service companies’ competitive advantage and profitability, drive out waste and reduce the cost associated with poor quality. Similarly, academicians may advocate ways in various issues can contribute to improve LSSBs for amended LSS implementation now that business services are booming in the fourth industrial revolution. Originality/value The structural model was developed holistically on the basis of the inputs from practitioners and academicians to ensure its practical validity. Though the model has theoretical foundations, its practical applicability is a key factor in its development, so this approach was helpful for practitioner wanted to focus on removing the key dominant barriers and be able to deploy LSS concepts smoothly in service industries. The results support the proposition that top management is a crucial factor for LSS project implementation, whatever the complexity of the research methodology and the nature of the service industries.

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“…It is also examined that by using hybrid technology, the upgraded features enable developers to assess improved quality of the application while it reduces amount of critical bugs in the application. Moreover, the proposed methods are also effective in terms of providing early information regarding issues that might affect performance of software while deviate its results from the expected outcomes [23].…”

Section: Hybrid Database Approachmentioning

confidence: 99%

Efficient Software Testing Technique based on Hybrid Database Approach

Aleem¹,

Mahmood²,

Mubashir³

2019

IJACSA

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In the field of computer science, software testing is referred as a critical process which is executed in order to assess and analyze the performance and risks existing in software applications. There is an emphasis on integrating specific approaches to carry out testing activities in an effective mode; the efficient strategy being explored recently is adopting hybrid database approach. For this purpose, a hybrid algorithm will be proposed to ensure the functionality and outcomes of testing procedure. The technical processes and its impact on current methodology would help to evaluate its effectiveness in software testing through which specific conclusions could be drawn. The findings of the research will elaborate effectiveness of the proposed algorithm that would be used in software testing. It would be suggested that new technology is easier and simple to assess and analyze the reliability of the software. Basically, hybrid database approach comprises of traditional and modern techniques that are deployed in order to achieve testing outcomes. It is explored from various testing methods that challenges have been identified related to focusing on traditional techniques due to which hybrid approach is now being developed in most of the areas. In the light of addressing these concepts, the paper aims to investigate the complexity and efficiency of hybrid database approach in software testing, as well as its scope in the IT industry.

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Six Sigma Application: An Order Management System

Cited by 3 publications

References 7 publications

Lean Six Sigma effect on Jordanian pharmaceutical industry’s performance

Lean Six Sigma effect on Jordanian pharmaceutical industry’s performance

Investigation and modelling lean six sigma barriers in service industries: a hybrid ISM-Fuzzy MICMAC approach

Efficient Software Testing Technique based on Hybrid Database Approach

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