2011
DOI: 10.1145/2000494.2000497
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Simulation-based models of emergency departments:

Abstract: The Emergency Department (ED) of a modern hospital is a highly complex system that gives rise to numerous managerial challenges. It spans the full spectrum of operational, clinical, and financial perspectives, over varying horizons: operational—a few hours or days ahead; tactical—weeks or a few months ahead; and strategic, which involves planning on monthly and yearly scales. Simulation offers a natural framework within which to address these challenges, as realistic ED models are typically intractable analyti… Show more

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Cited by 76 publications
(20 citation statements)
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“…In this case, the results evidenced that this measure was shortened from 192 to 112 min. Other studies combining simulation and queuing theory can be found in Ferrand et al [105] and Zeltyn et al [128]. Another related study was presented by Chen and Wang [102] who proposed an integrated approach integrating non-dominated sorting particle swarm optimization (NSPSO), multi-objective computing budget allocation (MOCBA) and discrete-event Simulation (DES) aiming at meeting the government LOS targets in Sunnybrook Hospital emergency department.…”
Section: Resultsmentioning
confidence: 99%
“…In this case, the results evidenced that this measure was shortened from 192 to 112 min. Other studies combining simulation and queuing theory can be found in Ferrand et al [105] and Zeltyn et al [128]. Another related study was presented by Chen and Wang [102] who proposed an integrated approach integrating non-dominated sorting particle swarm optimization (NSPSO), multi-objective computing budget allocation (MOCBA) and discrete-event Simulation (DES) aiming at meeting the government LOS targets in Sunnybrook Hospital emergency department.…”
Section: Resultsmentioning
confidence: 99%
“…The ED resource allocation problems examined in the current study are also known as medical resource planning or capacity allocation planning problems (Zeltyn et al [5]; Hulshof et al [6]). Zeltyn et al [5] studied the staffing capacity planning problem in the ED of a large Israeli hospital from operational, tactical, and strategic perspectives via a flexible ED simulator.…”
Section: Literature Reviewmentioning
confidence: 99%
“…Zeltyn et al [5] studied the staffing capacity planning problem in the ED of a large Israeli hospital from operational, tactical, and strategic perspectives via a flexible ED simulator. Hulshof et al [6] comprehensively reviewed the typical decisions made in resource capacity planning and control for six health care services, namely, ambulatory cases, emergency care, surgical care, inpatient care, home care, and residential service, on the basis of OR method.…”
Section: Literature Reviewmentioning
confidence: 99%
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“…In recent years, these technologies have been applied to emergency care settings to forecast crowding [22][23][24][25][26], quantify the effects of patients who leave without being seen (LWBS) [27][28][29][30][31], assess triage and patient streaming mechanisms [4,5,[32][33][34], optimize staffing [1,[35][36][37][38][39], examine the impact of reducing boarding times [33,40], and analyze the financial consequences of crowding [14][15][16]. However, resources that provide this support in a single toolkit are not typically available to ED managers, and due to high technical barriers to entry, systems methods and tools remain broadly underutilized by decision-makers in emergency care settings [20,41].…”
Section: Introduction Backgroundmentioning
confidence: 99%