Abstract:By applying the paradigm of service-oriented computing (SOC) to existing IT infrastructures, companies aim at increasing flexibility and reducing complexity prevalent in their enterprise IT. Yet, introducing SOA brings forward an SOCspecific IT complexity that -among other issues -has to be adressed by a company's IT Service Management (ITSM). To facilitate an ITSM-based assessment of an SOC-based enterprise IT architecture at design-time, this paper presents an approach for an agent-based SOA simulation syste… Show more
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