Signs May Prompt Antisocial Behavior

Thurber, Steven; Snow, Mark

doi:10.1080/00224545.1980.9924336

Cited by 13 publications

(11 citation statements)

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“…In contrast to other literature, Thurber and Snow (1980) found that placing signs indicating cigarettes as high-theft items actually resulted in an increase, rather than a decrease, in cigarette theft. The authors speculated that the signs may have exacerbated some antisocial behavior, perhaps by teens looking for peer approval.…”

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confidence: 99%

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Examining the Effects of a Low-Cost Prompt to Reduce Retail Theft

Rafacz

Boyce

2011

Journal of Organizational Behavior Management

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The present study evaluated the extent to which a low-cost, antitheft intervention impacted theft and sales in a multiple baseline design across two grocery stores. Previous research has measured the impact on theft of items that have a sign indicating their high theft rate and stickers next to or on the items. In contrast, this study tracked four intervention groups: a group directly marked with a sign and ribbons, two indirectly targeted groups (sign-only and a group down the aisle from the sign-only), and a group with no intervention. Results indicated the largest decrease in theft for one of the indirectly targeted groups, from 45 total items stolen to 13, compared to a smaller decrease in theft (i.e., 64 to 40) for the directly targeted sign and ribbons products. Implications of these findings for applying behavior-based antitheft interventions in retail businesses are discussed and future research is proposed.

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confidence: 99%

“…Thurber and Snow (1980) demonstrated this through targeting cigarettes, which actually increased theft rates. Items in this study included razor blades, which individuals will steal to use personally or sell for a substantial profit (e.g., "Stores Say Shoplifting," 2008).…”

Section: Product Selection and Community Considerationsmentioning

confidence: 99%

Examining the Effects of a Low-Cost Prompt to Reduce Retail Theft

Rafacz

Boyce

2011

Journal of Organizational Behavior Management

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“…Risley, 1976). The specific identification of cigarettes, however, was found to be associated with increases in theft (Thurber & Snow, 1980). These studies required daily inventories, included at most four target items and were conducted over short time intervals.…”

Section: Theft Reduction In a Grocery Storementioning

confidence: 99%

Theft Reduction in a Grocery Store Through Product Identification

Carter

Holmberg²

1993

Journal of Organizational Behavior Management

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“…1980; Thurber & Snow, 1980) or employee theft (McNees, Gilliam, Schnelle, & Risley, 1979) have been evaluated. Specific public identification ofhighrisk items (Carter et al, 1979;McNees et al, 1976McNees et al, , 1979 has been demonstrated to be an effective method for reducing theft for items such as clothing, cosmetics, records, and food items.…”

mentioning

confidence: 99%

“…Specific public identification ofhighrisk items (Carter et al, 1979;McNees et al, 1976McNees et al, , 1979 has been demonstrated to be an effective method for reducing theft for items such as clothing, cosmetics, records, and food items. The specific identification of cigarettes, however, was found to be associated with increases in theft (Thurber & Snow, 1980). Black (1978) demonstrated that charting of data on daily and cumulative number and value of losses for individual items in combination with product identification for employees led to reductions in theft at a university bookstore.…”

mentioning

confidence: 99%

Theft Reduction in a Grocery Store Through Product Identification and Graphing of Losses for Employees

Carter

Holmström

Simpanen

et al. 1988

J of App Behav Analysis

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Shoplifting and employee theft constitute a major problem for retailers. Previous research has described techniques for effectively reducing either type of theft but has not addressed the problem of thefts of unspecified origin. In a grocery store we evaluated the effect of identifying for employees frequently stolen products from three groups of items and graphing, twice weekly in the lunchroom, losses for the separate groups. After the products were identified and losses graphed, thefts from the three groups dropped from eight per day to two per day.

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Signs May Prompt Antisocial Behavior

Cited by 13 publications

References 0 publications

Examining the Effects of a Low-Cost Prompt to Reduce Retail Theft

Examining the Effects of a Low-Cost Prompt to Reduce Retail Theft

Theft Reduction in a Grocery Store Through Product Identification

Theft Reduction in a Grocery Store Through Product Identification and Graphing of Losses for Employees

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