SIGIR 2018 Tutorial on Health Search (HS2018)

Zuccon, Guido; Koopman, Bevan

doi:10.1145/3209978.3210188

The 41st International ACM SIGIR Conference on Research &Amp; Development in Information Retrieval 2018

DOI: 10.1145/3209978.3210188

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SIGIR 2018 Tutorial on Health Search (HS2018)

Guido Zuccon

Bevan Koopman

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2019

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Health Cards for Consumer Health Search

Jimmy

Zuccon

Koopman

et al. 2019

Proceedings of the 42nd International ACM SIGIR Conference on Research and Development in Information Retrieval

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This paper investigates the impact of health cards in consumer health search (CHS) -people seeking health advice online. Health cards are a concise presentations of a health concept shown along side search results to specic health queries; they have the potential to convey health information in easily digestible form for the general public. However, little evidence exists on how eective health cards actually are for users when searching health advice online, and whether their eectiveness is limited to specic health search intents. To understand the impact of health cards on CHS, we conducted a laboratory study to observe users completing CHS tasks using two search interface variants: one just with result snippets and one containing both result snippets and health cards. Our study makes the following contributions: (1) it reveals how and when health cards are benecial to users in completing consumer health search tasks, and (2) it identies the features of health cards that helped users in completing their tasks. This is the rst study that thoroughly investigates the eectiveness of health cards in supporting consumer health search.

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Health Cards for Consumer Health Search

Jimmy

Zuccon

Koopman

et al. 2019

Proceedings of the 42nd International ACM SIGIR Conference on Research and Development in Information Retrieval

Self Cite

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Health Card Retrieval for Consumer Health Search

Jimmy

Zuccon

Koopman

et al. 2019

Proceedings of the 28th ACM International Conference on Information and Knowledge Management

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This paper investigates methods to rank health cards, a domainspecific type of entity cards, for consumer health search (CHS) queries. A key challenge in this context is which card(s) should be presented to the user. In particular, little evidence exists to determine the effectiveness of retrieval and ranking methods for health cards in CHS. CHS is a challenging domain, where users lack domain expertise and thus are often unable to formulate effective queries, and to interpret the retrieved results. In addition, unlike in other contexts, CHS presents the opportunity to exploit a number of domain specific characteristics and features.In this paper, we focus on difficult queries with self-diagnosis intents. Our study makes the following contributions: (1) it assembles and releases the first test collection of health cards for research purposes, and (2) it empirically evaluates a large range of entity retrieval methods adapted to health cards retrieval, including features specific to health cards for learning to rank. This is the first study that thoroughly investigates methods to rank health cards.

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SIGIR 2018 Tutorial on Health Search (HS2018)

Cited by 2 publications

References 46 publications

Health Cards for Consumer Health Search

Health Cards for Consumer Health Search

Health Card Retrieval for Consumer Health Search

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