Shutting-up or speaking-up: Navigating the invisible line between voice and silence in workplace bullying

Easteal, Patricia; Ballard, Allison

doi:10.1177/1037969x17694793

Cited by 14 publications

(6 citation statements)

References 1 publication

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“…However, reporting harassment was dilemmatic for students, let alone confronting the offender directly. Significant obstacles to reporting harassment in workplaces include fear of retaliation from the abuser and shame ( 58 ). Although considered less powerful, medical students could discuss their problems and difficulties during training with their peers and reachable supervisor.…”

Section: Discussionmentioning

confidence: 99%

Experience of Indonesian medical students of ethical issues during their clinical clerkship in a rural setting

Wicaksono¹,

Ferine²,

Lestari³

et al. 2021

jmehm

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Although ethics is an essential part of medical education, little attention has been paid to ethics education during the clerkship phase, where medical students observe how physicians make decisions regarding various ethical problems. Specific nuances and cultural contexts such as working in a rural setting can determine ethical issues raised. This phenomenology study aimed to explore ethical issues experienced by Indonesian students during clinical clerkship in a rural setting. In-depth interviews were used to explore students’ experiences. Participants were ten students, selected on gender and clerkship year variations. Data saturation was reached after eight interviews, followed by two additional interviews. Thematic analysis was used in this study, and trustworthiness was ensured through data and investigator triangulation, member checking, and audit trail. Three main themes found in this study were limited facilities and resources, healthcare financing and consent issues, as well as unprofessional behavior of healthcare providers. Many ethical issues related to substandard care were associated to limited resources and complexities within the healthcare system in the rural setting. Early exposure to recurrent ethical problems in healthcare can help students prepare for their future career as a physician in a rural setting.

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Section: Discussionmentioning

confidence: 99%

Experience of Indonesian medical students of ethical issues during their clinical clerkship in a rural setting

Wicaksono¹,

Ferine²,

Lestari³

et al. 2021

jmehm

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“…autonomy and power to speak about their problems then employees gain confidence and exhibit more commitment [30]. Thus, the following relationship is hypothesized from the above discussion.…”

Section: Plos Onementioning

confidence: 97%

“…This is one of the major reasons why they behave differently and react silently at their workplace [ 29 ]. While, if the organization have fair and equitable climate, everyone has autonomy and power to speak about their problems then employees gain confidence and exhibit more commitment [ 30 ]. Thus, the following relationship is hypothesized from the above discussion.…”

Section: Introductionmentioning

confidence: 99%

Impact of workplace bullying on work engagement among early career employees

Javed,

Niazi,

Nawaz

et al. 2023

PLoS ONE

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This study aims to measure the impact of workplace bullying on work engagement in terms of employee silence and knowledge sharing. It also helps to explain how psychological contract breach moderates the bullying-silence relationship. For this study, data is collected from 384 early-career employees having experience up to three years from seven banks of Lahore, Pakistan. Findings of this study reveals that workplace bullying has a positive relationship with employee silence and negative relationship with work engagement. Results of all moderation and mediated variables are significantly related to each other. However, the results explain that a psychological contract breach slightly moderates the bullying-silence relationship. Survey-based questionnaire, cross-sectional research design, and convenience-based sampling technique are some of the limitations of this study. This is the first study that tried to investigate the bullying-engagement relationship among early-career employees in the banking sector of Lahore, Pakistan. This study may help practitioners and policymakers to develop anti-bullying laws that can support the management in overcoming the negative workplace environment. This study aims to promote an equal opportunity for all employees where they can raise their voices about misconduct. This is the first study that investigated the victimization of bullying behavior among early-career employees in a Pakistani cultural context.

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“…One option for the bystander to bullying is to stay silent. [16][17][18] However, even when doing this, the bystander may continue to suffer, as it is likely they experience cognitive dissonance as a result of their silence. This phenomenon -of strong, coexistent, contrasting emotion or desire about a central issue -can be distressing and compromise a person's health and wellbeing in the short and long term.…”

Section: Cognitive Dissonancementioning

confidence: 99%

Supporting Bystanders and Other Staff Exposed to Negative Workplace Behaviour: Developing and Testing the IMO Intervention Framework in the Clinical Workplace

Blakey¹,

Anderson²,

Smith-Han³

et al. 2023

AMEP

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Background Medical student and health-care staff bullying remain international concerns. Our understanding about what might solve such problems is still developing. A common approach suggested for bystanders to bullying is that they challenge or “stand up” to the bully. At the same time, the considerable risks should they act (eg, verbal rebuke) are rarely acknowledged, and neither is the potential for considerable cognitive dissonance should they choose not to. Methods Drawing on a substantial literature review, we developed an interventional program, initially with medical student bullying in mind, that generally employed a discourse for values cultivation. We implemented and evaluated this program through 6 cycles of action research methodology in 6 different departments of one tertiary teaching hospital. Data include individual interviews, discussions with key participants plus freehand comments from wider staff’s workshop evaluations. Results Alongside others, an early serendipitous finding was the “IMO” [Indirect, focus on Me, focus on Outcome] framework, intended for bystanders to student bullying. From using this framework, participants reported developing confidence in tackling negative behaviours, that interactions had better outcomes and that the workplace atmosphere felt more relaxed. It’s use also significantly reduced cognitive dissonance. Encouragingly, participants went on to use IMO for staff–staff bullying incidents, and other common negative behaviours. We attribute IMO’s utility to its memorability, simplicity and for catering to the many possible causes of bullying, including values issues, without perpetuating or creating conflict. Conclusion The IMO framework is offered as a widely usable framework for all staff in a clinical environment – a useful addition to popular frameworks used in the clinical workplace, ideas from which might also help these be further refined. Further evaluation would establish whether IMO invites long-term change and its utility in other contexts.

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Shutting-up or speaking-up: Navigating the invisible line between voice and silence in workplace bullying

Cited by 14 publications

References 1 publication

Experience of Indonesian medical students of ethical issues during their clinical clerkship in a rural setting

Experience of Indonesian medical students of ethical issues during their clinical clerkship in a rural setting

Impact of workplace bullying on work engagement among early career employees

Supporting Bystanders and Other Staff Exposed to Negative Workplace Behaviour: Developing and Testing the IMO Intervention Framework in the Clinical Workplace

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