SHS Orcas

Calde, Steve; Goodwin, Kim; Reimann, Robert

doi:10.1145/507752.507753

Cited by 23 publications

(4 citation statements)

References 2 publications

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“…In the second stage, specifying user requirements, user characteristics obtained from surveys and interviews are mapped into personas (Calde et al 2002) and user journey mapping (Howard 2014). Subsequently, the identified issues are categorized according to 13 principles of Usability Heuristics for mobile applications, which was adapted from Nielsen (Da Costa et al 2019).…”

Section: Figure 1 Two Iterative Phases Of User-centered Design Proces...mentioning

confidence: 99%

Usability Evaluation and Interface Design Improvement for the Maxim Application with User-Centered Design Approach

Saksono,

Sulistyorini,

Sagita

et al. 2024

J. Sistem Inf. (J. Inf. Sys.)

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The research focused on the user interface of the Maxim application, a ride-hailing service in Indonesia facing usability challenges compared to its competitors, such as Gojek, Grab, and inDrive. The study aimed to identify user issues and propose alternative interface designs to enhance usability. The User-Centered Design (UCD) approach was adopted, involving two iterative phases that yielded high-fidelity designs. Through online surveys and interviews, 77 problem categories were identified, adhering to Usability Heuristic principles, and 93 design solutions were crafted based on Shneiderman's Eight Golden Rules of Interface Design. Subsequently, the design solutions were evaluated through moderated usability testing (UT) and the System Usability Scale (SUS) questionnaire distribution. The second iteration's UT results indicated improved success rates, reduced task completion times, higher SUS scores, and positive user feedback on ease of use. In conclusion, this research improved the application's usability and offered valuable recommendations for further enhancements and future investigations.

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Section: Figure 1 Two Iterative Phases Of User-centered Design Proces...mentioning

confidence: 99%

Usability Evaluation and Interface Design Improvement for the Maxim Application with User-Centered Design Approach

Saksono,

Sulistyorini,

Sagita

et al. 2024

J. Sistem Inf. (J. Inf. Sys.)

View full text Add to dashboard Cite

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“…Reference is given to Cooper's definition of persona models as "a precise description of [a] user and what he wishes to accomplish" (see [16], p.123). A more detailed description is given by [17] who describe persona as "fictional, detailed archetypical characters that represent distinct groupings of behaviours, goals and motivations observed and identified during the research phase". It can be summarised that persona are fictional characters representing groups of individuals.…”

Section: Persona Modelsmentioning

confidence: 99%

Using Semantic Technology To Model Persona For Adaptable Agents

Nguyen¹,

Farrenkopf²,

Guckert³

et al. 2021

ECMS 2021 Proceedings Edited by Khalid Al-Begain, Mauro Iacono, Lelio Campanile, Andrzej Bargiela

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In state of the art research a growing interest in the application of agent models for the simulation of road traffic can be observed. Software agents are particularly suitable for the representation of travellers and their goal-oriented behaviour. Although numerous applications based on these types of models are already available, the options for modelling and calibration of the agents as goal-oriented individuals are either simplified to aggregated parameters or associated with overly complex and opaque implementation details. This makes it difficult to reuse available simulation models. In this paper, we demonstrate how the combination of persona models together with semantic methods can be applied to achieve a well-structured agent model that allows for improved reusability.

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“…Personas as a precursor to health design scenario development are discussed a number of studies (Calde, Goodwin, & Reimann, 2002;Kälviäinen, 2012;Lerouge, Ma, Sneha, & Tolle, 2011;Reeder & Turner, 2011;Schulz & Fuglerud, 2012;Sutcliffe, 2010;van Velsen, van Gemert-Pijnen, Nijland, Beaujean, & van Steenbergen, 2012;and in van Velsen, Wentzel, & van Gemert-Pijnen, 2013). These studies also report the value of personas as a tool for eliciting design requirements from early research data, (both qualitative and quantitative) and for engaging stakeholders.…”

Section: Personas In Healthmentioning

confidence: 99%

A Collaborative Rapid Persona-Building Workshop

Williams

Brereton

Donovan

et al. 2014

International Journal of Sociotechnology and Knowledge Development

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In the HealthMap project for People With HIV, (PWHIV) designers employed a collaborative rapid ‘persona-building' workshop with health researchers to develop patient personas that embodied patient-centred design goals and contextual awareness from a variety of qualitative and quantitative data. On reflection, this collaborative rapid workshop was a process for drawing together the divergent user research insights and expertise of stakeholders into focus for a chronic disease self-management design. This paper discusses, (i) an analysis of the transcript of the workshop and, (ii) interviews with five practising senior designers, in order to reflect on how the persona-building process was enacted and its role in the HealthMap design evolution. The collaborative rapid persona-building methodology supported: embedding user research insights, eliciting domain expertise, introducing design thinking, facilitating stakeholder collaboration and defining early design requirements. The contribution of this paper is to model the process of collaborative rapid persona-building and to introduce the collaborative rapid persona-building framework as a method to generate design priorities from domain expertise and user research data.

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SHS Orcas

Cited by 23 publications

References 2 publications

Usability Evaluation and Interface Design Improvement for the Maxim Application with User-Centered Design Approach

Usability Evaluation and Interface Design Improvement for the Maxim Application with User-Centered Design Approach

Using Semantic Technology To Model Persona For Adaptable Agents

A Collaborative Rapid Persona-Building Workshop

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