Show and (sometimes) Tell: Identity Construction and the Affordances of Video-Conferencing

Geenen, Jarret

doi:10.1515/mc-2017-0002

Cited by 11 publications

(9 citation statements)

References 35 publications

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“…While some of these features and gestures have been already reported by studies exploring videoconferencing technologies (e.g. Geenen, 2017;Karl et al, 2021;Regenbrecht and Langlotz, 2015), this paper provides different interpretations of their significance through the lens of the circularity of seeing and being seen as a structuring process of emotional experience and expressions. For instance, the "self-view" window as a feature of videoconference experiences has received little critical attention, but this study highlights significant implications for the ways it transforms mutual gazing.…”

Section: Discussionmentioning

confidence: 74%

“…These include the inability to reproduce lifesize presence, to observe what attendees are looking at, to see attendees' body language and gestures, and to have side conversations with one or more participants (Karl et al, 2021). Such distinct features of videoconferencing technologies give rise to different affordances for conducting meetings (Geenen, 2017).…”

Section: Virtuality and Emotions: A Literature Review 21 Virtual Coll...mentioning

confidence: 99%

“…, 2021). Such distinct features of videoconferencing technologies give rise to different affordances for conducting meetings (Geenen, 2017).…”

Section: Virtuality and Emotions: A Literature Reviewmentioning

confidence: 99%

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Uncovering the affective affordances of videoconference technologies

Vidolov

2022

ITP

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PurposeThe purpose of this study is to examine the role of videoconferencing technologies for mediating and transforming emotional experiences in virtual context.Design/methodology/approachDrawing on empirical data of video conferencing experiences, this study identifies different constitutive relations with technology through which actors cope with actual or potential anxieties in virtual meetings. It draws on the phenomenological-existential tradition (Sartre and Merleau-Ponty) and on an interpretive phenomenological analysis (IPA) to conceptualize and illustrate the role of affective affordances in virtual settings.FindingsThe study identifies four different body–technology–other relations that provide different action possibilities, both disclosing and concealing, for navigating emotional experiences in virtual encounters of mutual gazing. These findings offer insights into the anatomy of virtual emotions and provide explanations on the nature of Zoom fatigue (interactive exhaustion) and heightened feelings of self-consciousness resulting from video conferencing interactions.Originality/valueThis paper builds on and extends current scholarship on technological affordances, as well as emotions, to suggest that technologies also afford different tactics for navigating emotional experiences. Thus, this paper proposes the notion of affective affordance that can expand current information system (IS) and organization studies (OS) scholarship in important ways. The focus is on videoconference technologies and meetings that have received little research attention and even less so from a perspective on emotions. Importantly, the paper offers nuanced insights that can advance current research discourse on the relationships between technology, human body and emotions.

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Section: Discussionmentioning

confidence: 74%

Section: Virtuality and Emotions: A Literature Review 21 Virtual Coll...mentioning

confidence: 99%

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Uncovering the affective affordances of videoconference technologies

Vidolov

2022

ITP

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“…After WCS became the main communication channel for many people at the same time, WCS emerged as a social technology that led to a new virtual togetherness. Affordances that long-distance families have long recognised (Geenen, 2017) were finally recognised by people who were suddenly restricted from meeting with each other. While personal interactions in this new context were expected, how this new virtual togetherness pertained to professional settings and the greater community in the form of virtual coffees, happy hours and the like seems unique.…”

Section: Discussion and Directions For Future Researchmentioning

confidence: 99%

“…Mupinga, 2005) and the delivery of health care services (Wilcox, 2000). More recently, readily available infrastructure, devices, and software solutions have contributed to videoconferencing's becoming a social phenomenon (Geenen, 2017) by, for instance, helping members of long-distance families keep in touch (Follmer et al, 2010;King-O'Riain, 2015). Now video chatting increasingly replaces phone calls, especially amongst Millennials (Grech, 2019).…”

Section: Web-conferencing Systemsmentioning

confidence: 99%

Virtually in this together – how web-conferencing systems enabled a new virtual togetherness during the COVID-19 crisis

Hacker

Brocke

Handali

et al. 2020

European Journal of Information Systems

199

162

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Regulations to contain the spread of COVID-19 have affected corporations, institutions, and individuals to a degree that most people have never seen before. Information systems researchers have initiated a discourse on information technology's role in helping people manage this situation. This study informs and substantiates this discourse based on an analysis of a rich dataset: Starting in March 2020, we collected about 3 million tweets that document people's use of web-conferencing systems (WCS) like Zoom during the COVID-19 crisis. Applying text-mining techniques to Twitter data and drawing on affordance theory, we derive five affordances of and five constraints to the use of WCS during the crisis. Based on our analysis, our argument is that WCS emerged as a social technology that led to a new virtual togetherness by facilitating access to everyday activities and contacts that were "locked away" because of COVID-19-mitigation efforts. We find that WCS facilitated encounters that could not have taken place otherwise and that WCS use led to a unique blending of various aspects of people's lives. Using our analysis, we derive implications and directions for future research to address existing constraints and realise the potentials of this period of forced digitalisation.

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References

2019

Systematically Working With Multimodal Data

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Show and (sometimes) Tell: Identity Construction and the Affordances of Video-Conferencing

Abstract: This article provides a preliminary answer to exactly why video-conferencing is evaluated as

Cited by 11 publications

References 35 publications

Uncovering the affective affordances of videoconference technologies

Uncovering the affective affordances of videoconference technologies

Virtually in this together – how web-conferencing systems enabled a new virtual togetherness during the COVID-19 crisis

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