Sharing the small moments: ephemeral social interaction on Snapchat

Bayer, Joseph B.; Ellison, Nicole B.; Schoenebeck, Sarita; Falk, Emily B.

doi:10.1080/1369118x.2015.1084349

Cited by 397 publications

(280 citation statements)

References 46 publications

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“…The participants in our study compared the conversations using forget-me-not to "real conversations". This echoes the result of Bayer et al's study of Snapchat [2], where their interviewees compared Snapchat to face-to-face interactions. Perhaps it is in knowing that messages are temporary and not being recorded that makes the conversations more engaging in the moment.…”

Section: Discussionsupporting

confidence: 65%

Forget-me-not

Rost

Kitsos

Morgan

et al. 2016

Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems

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Text messaging has long been a popular activity, and today smartphone apps enable users to choose from a plethora of mobile messaging applications. While we know a lot about SMS practices, we know less about practices of messaging applications. In this paper, we take a first step to explore one ubiquitous aspect of mobile messaging -messaging history. We designed, built, and trialled a mobile messaging application without history-named forget-me-not. The two-week trial showed that history-less messaging no longer supports chit-chat as seen in e.g. WhatsApp, but is still considered conversational and more 'engaging'. Participants expressed being lenient and relaxed about what they wrote. Removing the history allowed us to gain insights into what uses history has in other mobile messaging applications, such as planning events, allowing for distractions, and maintaining multiple conversation threads.

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Section: Discussionsupporting

confidence: 65%

Forget-me-not

Rost

Kitsos

Morgan

et al. 2016

Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems

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“…There are many reasons why people use ephemeral media applications in their day-to-day activities (e.g., desire for private conversations; the fun and fleeting interactions ephemeral platforms provide) [3,4,11]. People tend to use multiple social media platforms, and our data indicates there are conflicting norms and expectations across these platforms.…”

Section: Media Meaning and Context Lossmentioning

confidence: 74%

“…Reaching more than 60% of US smartphone users between the ages of 13 and 34 [22], it has achieved an exceptionally high adoption rate for teenagers and young adults. Often, people use Snapchat to communicate with friends, maintain relationships, provide co-presence by sharing "slices" of their life, and share content that they consider fun or creative [3,27].…”

Section: Snapchat and Ephemeralitymentioning

confidence: 99%

“…Millions of people are adopting social media platforms, like Snapchat, Wickr, and Silent Circle, that allow them to send ephemeral communications, including texts and media [3,5,22]. By ephemeral communication platform, we refer to social media platforms that enable interpersonal communications, but do not by default permanently store them.…”

Section: Introductionmentioning

confidence: 99%

“…Communications on these platforms cannot be easily saved, and the amount of time to view them is frequently constrained. These platforms are often lightweight mediums for sharing spontaneous, mundane experiences with close social ties [3]. People often use them because they foster fun and fleeting interactions, while their impermanence supports privacy [1,3,11,17].…”

Section: Introductionmentioning

confidence: 99%

See 2 more Smart Citations

Media, Meaning, and Context Loss in Ephemeral Communication Platforms

Cavalcanti

Pinto

Brubaker

et al. 2017

Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing

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Most social media platforms are persistent in nature, enabling users to re-visit content at their discretion. Platforms with design features that support ephemeral communications, such as Snapchat, have become increasingly popular. During the course of our empirical study, we interviewed 15 Snapchat users about their experiences and practices. Our data reveal that Snapchat users experienced different types of loss, including media, meaning, and context loss, and developed workarounds to deal with those losses, including preemptive action and collaborative saving practices. Our findings revealed a conflict between the user's expectation of the affordance the ephemeral platforms would provide, and the actions user's followed.

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Social Networking

Golbeck¹

2017

The Wiley Handbook of Human Computer Interaction

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Sharing the small moments: ephemeral social interaction on Snapchat

Cited by 397 publications

References 46 publications

Forget-me-not

Forget-me-not

Media, Meaning, and Context Loss in Ephemeral Communication Platforms

Social Networking

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