Charlton and David argue that counselling is not the only form of support available to pupils—and they in fact suggest that ‘counselling’ may be an overused term. They highlight pupils' need and right to be listened to. They go on to point out that in busy classrooms, teachers may not always find time to listen to and adequately support pupils. Alternative ‘listening’ facilities via peer support are discussed. Finally, the benefits of this peer resource are outlined for teachers as well as those administering and in receipt of help.