shARe-IT: Ad hoc Remote Troubleshooting through Augmented Reality

Ludwig, Thomas; Stickel, Oliver; Tolmie, Peter; Sellmer, Malte

doi:10.1007/s10606-021-09393-5

Cited by 11 publications

(1 citation statement)

References 46 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Radu et al propose the Virtual Makerspace [38], a shared MR environment in which remote users with VR equipment can participate in activities in a makerspace equipped with 3D cameras. In a related context, Ludwig et al introduce shARe-it [34], a solution for ad-hoc remote troubleshooting in a fablab using augmented reality goggles. Similarly, Rasmussen et al [39] present a workerassistance system which enables the calibration and use of multiple cameras in the workspace, to enhance environmental awareness by the remote helper in 3D space.…”

Section: Usage Scenariosmentioning

confidence: 99%

SurfaceCast: Ubiquitous, Cross-Device Surface Sharing

Echtler,

Maierhöfer,

Hansen

et al. 2023

Preprint

View full text Add to dashboard Cite

Real-time online interaction is the norm today. Tabletops and other dedicated interactive surface devices with direct input and tangible interaction can enhance remote collaboration, and open up new interaction scenarios based on mixed physical/virtual components. However, they are only available to a small subset of users, as they usually require identical bespoke hardware for every participant, are complex to setup, and need custom scenario-specific applications.We present SurfaceCast, a software toolkit designed to merge multiple distributed, heterogeneous end-user devices into a single, shared mixed-reality surface. Supported devices include regular desktop and laptop computers, tablets, and mixed-reality headsets, as well as projector-camera setups and dedicated interactive tabletop systems. This device-agnostic approach provides a fundamental building block for exploration of a far wider range of usage scenarios than previously feasible, including future clients using our provided API.In this paper, we discuss the software architecture of SurfaceCast, present a formative user study and a quantitative performance analysis of our framework, and introduce five example application scenarios which we enhance through the multi-user and multi-device features of the framework. Our results show that the hardware- and content-agnostic architecture of SurfaceCast can run on a wide variety of devices with sufficient performance and fidelity for real-time interaction.

show abstract

Section: Usage Scenariosmentioning

confidence: 99%

SurfaceCast: Ubiquitous, Cross-Device Surface Sharing

Echtler,

Maierhöfer,

Hansen

et al. 2023

Preprint

View full text Add to dashboard Cite

show abstract

Feasibility and performance enhancement of collaborative control of unmanned ground vehicles via virtual reality

Li,

Luo,

Wang

et al. 2024

Pers Ubiquit Comput

View full text Add to dashboard Cite

Is social presence (alone) a general predictor for good remote collaboration? comparing video and augmented reality guidance in maintenance procedures

et al. 2023

View full text Add to dashboard Cite

A common practice in scenarios of remote collaboration is to provide a representation from distributed team members, aiming to positively influence the level of social presence and in turn the work effort. Nevertheless, these stimuli can lead to fractured learning experiences, since collaborators need to split attention among the task, the shared information, and the counterpart representation. This paper explored how the last affects social presence, and other dimensions of collaboration, as well as task resolution in scenarios of remote guidance. A user study was conducted, comparing two distinct conditions: traditional video chat (team members representation always visible) and Augmented Reality (AR) annotations (collaborators representation never available). These were selected due to ongoing research with partners from the industry sector, following the insights of a participatory design process. A real-life use-case was considered, i.e., synchronous maintenance task with 4 completion stages that required a remote expert using a computer to guide 37 on-site participants wielding a handheld device. The results of the study are described and discussed based on data analysis, showing that the majority of participants preferred the AR-based condition, despite the absence of the expert representation.

show abstract

shARe-IT: Ad hoc Remote Troubleshooting through Augmented Reality

Cited by 11 publications

References 46 publications

SurfaceCast: Ubiquitous, Cross-Device Surface Sharing

SurfaceCast: Ubiquitous, Cross-Device Surface Sharing

Feasibility and performance enhancement of collaborative control of unmanned ground vehicles via virtual reality

Is social presence (alone) a general predictor for good remote collaboration? comparing video and augmented reality guidance in maintenance procedures

Contact Info

Product

Resources

About