Seyahat Danışmanı Olarak Chatgpt'nin Yeteneklerini Keşfetmek: Turizm Pazarlamasında Üretken Yapay Zeka Üzerine Bir Araştırma

AKPUR, Akın

doi:10.30625/ijctr.1325428

Cited by 4 publications

References 16 publications

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Can digital transformation or metamorphosis alleviate staff shortages?

Enes

2024

WHATT

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PurposeThis study investigates the roles of technological development, artificial intelligence (AI), and robots in the catering business and their effects on the labor force and staff shortages.Design/methodology/approachThe impact of AI, robots, and technological advancements on the labor force is outlined. Secondary sources and the results of interviews with two highly experienced experts were used to identify the transformation or metamorphosis that affects the staff situation during catering operations. This is an opinion paper that explains why it contains many of the authors’ observations and experiences.FindingsTechnological equipment and AI have been used frequently in catering operations, and robots are not grooved. In the near future, these tools could be part of a solution for the staff shortage because, with their help, less-skilled workers could be doing some of the job in the catering business.Research limitations/implicationsThe study is written from a limited perspective because of its qualitative nature and the fact that it is shaped by expert opinions and the author's views. It is expected that conducting the same study with a larger number of experts operating in various fields on similar topics in the future will lead to more effective results.Practical implicationsThis research character is an opinion paper and qualitative. This research aims to explain the use of artificial intelligence, technological advancements, and robots and to explore their impacts on the labor force based on the opinions of experts and the author. The data obtained are expected to be useful for future labor force planning in catering businesses.Social implicationsThis study provides an exploratory framework regarding staff shortages in catering businesses and the integration of technology, AI and robots.Originality/valueBased on a literature review, only a limited number of studies have been conducted on the use of technology, artificial intelligence, and robots in kitchens. None of these studies investigated their impact on the labor force. Therefore, this study is both original and valuable.

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Can digital transformation or metamorphosis alleviate staff shortages?

Enes

2024

WHATT

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Utilizing Artificial Intelligence for Text Classification in Communication Sciences

Demirel,

Bulur,

Çakıcı

2024

Advances in Computational Intelligence and Robotics

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This study delves into the evaluation of ChatGPT's effectiveness in sentiment detection and text classification tasks specifically on Turkish texts, a domain that has been relatively underexplored in existing literature predominantly focused on English texts. Leveraging datasets comprising manually labeled YouTube comments and news tweets categorized into sentiment classes and thematic topics, the authors rigorously assess the performance of ChatGPT-3.5 and ChatGPT-4 using accuracy and F1 performance metrics. These findings unveil insights into ChatGPT's proficiency in classifying Turkish textual content, illuminating its alignment with human-labeled classifications. This research not only contributes to expanding the scope of AI research beyond English language but also underscores the significance of language diversity in evaluating and refining AI models' performance for broader applicability in the research practices of social and communication sciences.

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Examining the Potential for Use of ChatGPT in Recruitment for Hotel Businesses

Yaşar,

Alkan,

Gündoğan

2024

Cases on Innovation and Sustainability in Tourism

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This research reveals that the integration of ChatGPT into recruitment processes in the hotel and tourism sector provides significant advantages in terms of time and cost. ChatGPT analyzes candidates' resumes and includes detailed information about their general characteristics, strengths and weaknesses, and suitability for departments. This automated process ensures that candidates are evaluated objectively, allowing for fair recruitment free from emotional interactions. It also helps businesses select the most suitable candidate, reduce costs, and improve service quality. This proposed use can provide competitive advantages to businesses by increasing the efficiency of their recruitment processes. Therefore, it is foreseen that ChatGPT, as a digital assistant in the tourism sector, will be beneficial. ChatGPT can enable businesses to manage their recruitment processes more effectively and efficiently, enabling them to maximize the benefits of artificial intelligence.

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Seyahat Danışmanı Olarak Chatgpt'nin Yeteneklerini Keşfetmek: Turizm Pazarlamasında Üretken Yapay Zeka Üzerine Bir Araştırma

Cited by 4 publications

References 16 publications

Can digital transformation or metamorphosis alleviate staff shortages?

Can digital transformation or metamorphosis alleviate staff shortages?

Utilizing Artificial Intelligence for Text Classification in Communication Sciences

Examining the Potential for Use of ChatGPT in Recruitment for Hotel Businesses

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