Setback and remedy of local e-government projects

Abdelsalam, Hisham M.; ElKadi, Hatem A.; Gamal, Sara

doi:10.1145/1930321.1930336

Cited by 9 publications

(4 citation statements)

References 6 publications

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“…This is also supported by the cadre's statement that the immunization feature is not yet available in the system. Information systems that lack or do not provide the expected benefits can cause information system failure because there will be resistance to using the system [42]. Therefore, it is important to know the system requirements so that the system can provide benefits for IHC.…”

Section: ) Limited Access To the Internetmentioning

confidence: 99%

Evaluation of Success and Failure Factors for Maternal and Child Health in Integrated Healthcare Center Information Systems (IHCIS) Using the HOT-Fit Method

Kusumadewi,

Hardiyanti,

Kurniawan

2024

J. Inf. Syst. Eng. Bus. Intell.

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Background: Maternal and child health in Integrated Healthcare Center Information Systems (IHCIS) has been implemented in several community health centers. Some have been implemented successfully, but others have failed. Many factors influence the success and failure of IHCIS implementation. Thus, knowing these factors can be used to assist the decision-making process in implementing IHCIS. Objective: This research aims to determine the factors affecting the success and failure of IHCIS for maternal and child health using the HOT-Fit (Human, Organization, Technology, and Fit) model. Methods: This research begins with preliminary research to identify the problem, determine research variables, and collect data. It uses quantitative and qualitative approaches. A quantitative approach is conducted at locations that have successfully implemented IHCIS. The data collection instrument uses a questionnaire. A qualitative approach was conducted in locations that were still experiencing failure in implementing IHCIS. Data collection techniques through direct interviews. Results: Organizational factors do not fully determine the success or failure of the information system. Factors supporting the success of IHCIS are human (user satisfaction and system use) and technological factors (quality of information and the quality of service). However, technology (system quality and information quality) is the main factor in the failure of IHCIS implementation. Problems with system quality include the system login, limited access to the internet, and an information system that is not in accordance with requirements. The perceived information obstacle is that the system is not yet integrated, and the information produced is incomplete. Conclusion: To satisfy requirements, the information and system qualities must be enhanced. Implementing IHCIS requires an appropriate strategy according to local circumstances and conditions. This approach involves human, organizational, and technological factors. Keywords: Community Health Workers, Evaluation, HOT-Fit, Integrated Healthcare Center Information Systems, Success Factors

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Section: ) Limited Access To the Internetmentioning

confidence: 99%

Evaluation of Success and Failure Factors for Maternal and Child Health in Integrated Healthcare Center Information Systems (IHCIS) Using the HOT-Fit Method

Kusumadewi,

Hardiyanti,

Kurniawan

2024

J. Inf. Syst. Eng. Bus. Intell.

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“…Management support has positively influenced audit technology performance among external auditors in Malaysia (Veerankutty et al, 2018). In Egypt, the successfulness of a project depends more on the top management support than technology issues (Abdelsalam et al, 2010). Jackson (1986) recommends that the involvement of top management facilitates the implementation of organisation control.…”

Section: Top Management Supportmentioning

confidence: 99%

Information Technology Governance Mechanisms and Audit Technology Performance in Malaysia

Ibrahim,

Khaidzi,

Arshad

2023

European Proceedings of Finance and Economics

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Information Technology (IT) governance is one of the concepts currently emerging along with the development of IT. In fact, many organisations have started implementing IT governance that aims to align their operations with IT effectively. This paper aims to investigate how IT governance mechanisms are related to audit technology performance in Malaysia whereby the focus is on internal auditors from private sector. A quantitative method with a questionnaire instrument was used. The questionnaire items were based on indicators suggested by previous literature. Thirty-hundred and seventy (370) questionnaires were distributed and completed questionnaires were analysed using SPSS version 27. Based on the regression analysis, two independent variables, namely top management support and IT support service are positively and significantly related to audit technology performance. The other two independent variables, IT strategy and IT steering committee are not significantly related to audit technology performance. These findings are relevant to both auditors and organisations. They highlight the importance of top management support and IT support service to the effectiveness of using technology in internal audit. A good IT governance helps organisation to utilise IT in realising its business strategic goals.

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“…Factors including technical infrastructure, financial, vision and strategy, security and privacy, good coordination, leadership, skills and change management, are amongst common factors for developing countries (Dada, 2006, Chen et al, 2006, Pudjianto & Hangjung, 2009, Gichoya, 2005, Abdallah & Fan, 2012. In addition, legal issue, human resources, lack of political will and social factor also associated with the development of e-government (Almarabeh & AbuAli, 2010, Wang & Hou, 2010, Gilbert et al, 2004, Basu, 2004, Ndou, 2004, Ebrahim & Irani, 2005, Pudjianto & Hangjung, 2009, Banerjee & Chau, 2004, Gichoya, 2005, Jorgensen & Cable, 2002, Moulder, 2001, Abdelsalam et al, 2012, Abdelsalam et al, 2010. Furthermore, research by Chen and his colleagues (2006) has identified many issues and challenges facing e-government implementation in developed and developing countries.…”

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confidence: 99%

e‐Government Implementation Challenges in Malaysia and South Korea: A Comparative Study

Ramli

2017

E J Info Sys Dev Countries

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It is undeniable that the introduction of e-government has had a significant impact on developing countries, like Malaysia. This paper seeks to explore empirically the implementation of Malaysian e-government since the initiation of the policy in 1996. Therefore, identifying the characteristic challenges that the Malaysian government faces, which impede the progress of e-government is the overarching concern of this study. To gain experience from a developed country, South Korea will be a benchmark for this study. By using the Design-Reality Gap model introduced by Heeks, this study will be conducted to identify and compare issues pertaining to implementation of e-government in Malaysia, a developing country and South Korea, a developed country. The findings revealed six key factors that are vital in e-government implementation. At the end of this study, these factors will be encapsulated in a conceptual model for e-government implementation model.

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Setback and remedy of local e-government projects

Cited by 9 publications

References 6 publications

Evaluation of Success and Failure Factors for Maternal and Child Health in Integrated Healthcare Center Information Systems (IHCIS) Using the HOT-Fit Method

Evaluation of Success and Failure Factors for Maternal and Child Health in Integrated Healthcare Center Information Systems (IHCIS) Using the HOT-Fit Method

Information Technology Governance Mechanisms and Audit Technology Performance in Malaysia

e‐Government Implementation Challenges in Malaysia and South Korea: A Comparative Study

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