2019
DOI: 10.1007/s42448-019-00019-4
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Services Received vs Services Needed by Families in Child Welfare Systems

Abstract: This article compares and contrasts the services needed by families in child welfare systems with the services that families receive. A mixed-methods approach was used to triangulate data from a variety of sources, including administrative databases, case file reviews, and focus groups with child welfare caseworkers and clients. Through this analysis, four overarching themes are explored: (a) perceptions of system-involved families' needs, (b) engagement of families in service planning, (c) availability and ac… Show more

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Cited by 3 publications
(4 citation statements)
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References 16 publications
(29 reference statements)
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“…These studies have found that the supply of child protection intervention, and socioeconomic inequalities where services are implemented can be inversely related to the locally demonstrated "deprivation" or need, meaning that similar demand elicits different supply depending on local contexts (Bywaters, 2019;Bywaters et al, 2015Bywaters et al, , 2018Webb et al 2020a;Webb et a., 2020b). Further, a recent study noted that services received by families involved with child protection may not be appropriate for the needs the families themselves identify as most crucial (Armstrong et al, 2019), indicating that an adequate supply of services will depend on unique needs within particular communities and families. Where families who may need more support receive less than others, policies targeted to specific areas of vulnerability may be appropriate to reduce barriers to needed forms of support for particular groups (Victora et al, 2018).…”
Section: Resultsmentioning
confidence: 99%
“…These studies have found that the supply of child protection intervention, and socioeconomic inequalities where services are implemented can be inversely related to the locally demonstrated "deprivation" or need, meaning that similar demand elicits different supply depending on local contexts (Bywaters, 2019;Bywaters et al, 2015Bywaters et al, , 2018Webb et al 2020a;Webb et a., 2020b). Further, a recent study noted that services received by families involved with child protection may not be appropriate for the needs the families themselves identify as most crucial (Armstrong et al, 2019), indicating that an adequate supply of services will depend on unique needs within particular communities and families. Where families who may need more support receive less than others, policies targeted to specific areas of vulnerability may be appropriate to reduce barriers to needed forms of support for particular groups (Victora et al, 2018).…”
Section: Resultsmentioning
confidence: 99%
“…Current financial subsidies for adoptive families may be beneficial, but access to high-quality post-permanency services may also be necessary. Families frequently need counseling/psychological services, medical services, housing services, assistance with child care, and educational services (Armstrong et al, 2019; Liao & White, 2014). Yet, families report they are sometimes unable to access needed services or face substantial delays in access (Armstrong et al, 2019; Liao & White, 2014).…”
Section: Discussionmentioning
confidence: 99%
“…Families frequently need counseling/psychological services, medical services, housing services, assistance with child care, and educational services (Armstrong et al, 2019; Liao & White, 2014). Yet, families report they are sometimes unable to access needed services or face substantial delays in access (Armstrong et al, 2019; Liao & White, 2014). Even when services are received, both families and staff have questioned their quality and effectiveness (Armstrong et al, 2019).…”
Section: Discussionmentioning
confidence: 99%
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