Services operations management and humanitarian logistics

Heaslip, Graham

doi:10.1108/20426741311328501

Cited by 53 publications

(86 citation statements)

References 84 publications

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“…As "members", LSPs share their resources with HOs, transfer their knowledge, and expand their partners` network. Heaslip [7] acknowledges that business can extend much needed technical expertise to the assisted HO and `fill gaps in humanitarian action.' In return, as Binder and Witte [25] note, LSPs achieve positive branding, improved staff motivation, access to business intelligence, and a desire to 'do good.…”

Section: Logistics Service Providers and Their Roles In Disaster Reliefmentioning

confidence: 99%

“…Recent surveys call for further empirical research to shed lights on currently identified and other roles that LSPs can play in HSC and their consequences [7,24,37]. To the best of our knowledge, very few paper study LSPs in humanitarian contexts empirically [31,32,38].…”

Section: Logistics Service Providers and Their Roles In Disaster Reliefmentioning

confidence: 99%

“…There is, however, a lack of research about how and to what extent managing in-country transportation risks within the HSC fosters effectiveness, efficiency, and responsiveness and in turn, better response performance. Especially the need for corresponding empirical work has been pointed out [6,7].…”

Section: Introductionmentioning

confidence: 99%

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Managing in-country transportation risks in humanitarian supply chains by logistics service providers: Insights from the 2015 Nepal earthquake

Baharmand

Comes

Lauras

2017

International Journal of Disaster Risk Reduction

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This is a PDF file of an unedited manuscript that has been accepted for publication. As a service to our customers we are providing this early version of the manuscript. The manuscript will undergo copyediting, typesetting, and review of the resulting galley proof before it is published in its final citable form. Please note that during the production process errors may be discovered which could affect the content, and all legal disclaimers that apply to the journal pertain. AbstractHumanitarian supply chains (HSCs) play a central role in effective and efficient disaster relief operations. Transportation has a critical share in HSCs and managing its risks helps to avoid further disruptions in relief operations. However, there is no common approach to or culture of risk management that its applicability has been studied through recent cases. This paper incorporates an empirical research design and makes a threefold contribution: first it identifies in-country transportation risks during Nepal response. Second, we evaluate afore identified risks through an expert driven risk assessment grid. Third, we use our field data to study how some humanitarian organizations in Nepal response used logistics service providers for managing those moderate-and high-level risks.In this paper, we use both qualitative and quantitative methods. Our qualitative analysis reveals that some of the most important in-country transportation risks were delivery delays; market fluctuations; insufficient capacity; loss of cargo; cargo decay; unreliable information; and ethical concerns. Our quantitative work shows that while participants categorized the first three risks as high-level risks, the rest were ranked as moderate-level. More investigation in our field data indicates that using logistics service providers (LSPs) helped humanitarians significantly to manage afore in-country transportation risks during Nepal response. It also improved overall HSC performance with respect to flexibility, effectiveness, efficiency, and responsiveness. While this finding empirically confirms the "tools" role of LSPs for managing in-country transportation risks in response, it implies another role for LSPs; "contributors" to performance improvements.

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Section: Logistics Service Providers and Their Roles In Disaster Reliefmentioning

confidence: 99%

Section: Logistics Service Providers and Their Roles In Disaster Reliefmentioning

confidence: 99%

See 1 more Smart Citation

Managing in-country transportation risks in humanitarian supply chains by logistics service providers: Insights from the 2015 Nepal earthquake

Baharmand

Comes

Lauras

2017

International Journal of Disaster Risk Reduction

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“…Furthermore, most of the discharged chemicals, incinerated at high temperatures, are human carcinogens, which could pose a serious health risk if not treated properly. Thus, wastewater from semiconductor fabrication facilities commonly contains a range of harmful contaminants, such as solvents, arsenic, antimony, acids, alkalis, salts, fine oxide particles, and other pure organic and inorganic compounds [4]. Numerous approaches have been developed to treat the pollution arising from different manufacturing processes.…”

Section: Introductionmentioning

confidence: 99%

Chemical Waste Management in the U.S. Semiconductor Industry

Shen

Tran

2018

Sustainability

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Sustainability has become the biggest concern of the semiconductor industry because of hundreds of high-purity organic and inorganic compounds involved in manufacturing semiconductors not being treated economically. The aim of this study was to understand how semiconductor companies manage their chemical wastes, by analyzing the U.S. Environmental Protection Agency's Toxics Release Inventory data for hydrogen fluoride, nitric acid, ammonia, N-methyl-2-pyrrolidone, hydrochloric acid, nitrate compounds, and sulfuric acid. Cluster analysis was adopted to classify the U.S. semiconductor companies into different performance groups according to their waste management approaches. On the basis of the results, twenty-seven companies were classified in the "best performance" category for the waste management of two or more chemicals. However, 15 companies were classified in the worst performance categories. The semiconductor companies can refer to our results to understand their performance and which companies they should benchmark regarding chemical waste management. City governments can also refer to our results to employ suitable policies to reduce the negative impacts of the chemical waste from regional semiconductor companies.

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“…It seems that the humanitarian context focuses on standards (mentioned in 47 of the 62 papers) much more than modularity (mentioned in eight papers). All of the papers identified in the review discuss modularity in relation to standards, and the combination is supposed to improve interoperability (e.g., Heaslip, 2013;Kovács and Spens, 2011a and b). Standards are related to improved compatibility (e.g., Beamon and Kotleba, 2006;Perry, 2007), coordination (e.g., Pettit and Beresford, 2009;Bölsche et al, 2013;Kabra and Gamesh, 2015), collaboration (e.g., Overstreet et al, 2011;Schulz and Blecken, 2010), and flexibility (Chandes and Paché, 2010;Overstreet et al, 2011).…”

Section: Modularity and Standards -A Systematic Review Of Hscm Literamentioning

confidence: 99%

How standards and modularity can improve humanitarian supply chain responsiveness

Jahre

Fabbe‐Costes

2015

Journal of Humanitarian Logistics and Supply Chain Management

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Purpose – The purpose of this paper is to increase understanding of the use of standards and modularity for improving responsiveness in the humanitarian context. Design/methodology/approach – Based on a conceptual framework and a systematic literature review, the authors conducted a longitudinal, explorative case on the Emergency Response Unit (ERU) concept in the International Federation of Red Cross Red Crescent Society (IFRC), focussing particularly on the Health ERU in the Norwegian Red Cross. Findings – The authors found that the ERU concept makes use of many types of standards that complement and influence each other, and that the focus on modularity is increasing due to a growing need for responsiveness. Main challenges are trade-offs between autonomy and adaptability to the context resulting in more modularization which may be in danger of breaking the concept. Research limitations/implications – Results from this study could be refined by surveying staff involved in all types of ERU deployments. To explore the generalizability of the findings and test the propositions developed, more studies should be conducted. Practical implications – The study provides more understanding of the use of standards and modularity for improving responsiveness. Practitioners can use the framework as a check-list to identify potential means for improvements. The case can be used for training, discussions, and reflections. The research feeds into IFRC’s and NORCROSS ongoing work to their global response tools. Social implications – The results of the study can support improvements in humanitarian supply chains, thereby providing affected people with cost-efficient, rapid, and better-adapted responses. Originality/value – The authors develop a framework for categorization of standards and modularity in the humanitarian context. The authors provide the first empirical study on how humanitarian organizations use standards and modularity to improve responsiveness concluding with a set of propositions on how the concepts are linked.

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Services operations management and humanitarian logistics

Cited by 53 publications

References 84 publications

Managing in-country transportation risks in humanitarian supply chains by logistics service providers: Insights from the 2015 Nepal earthquake

Managing in-country transportation risks in humanitarian supply chains by logistics service providers: Insights from the 2015 Nepal earthquake

Chemical Waste Management in the U.S. Semiconductor Industry

How standards and modularity can improve humanitarian supply chain responsiveness

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