Service Supply Chain Design by Using Agent-Based Simulation

Helo, Petri; Rouzafzoon, Javad; Gunasekaran, Angappa

doi:10.1007/978-3-319-76517-4_21

Cited by 3 publications

(1 citation statement)

References 14 publications

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“…Even though computer-based simulation has already been used in a wide variety of industries and in the public sector [61][62][63], its application in facility location problems has been less common until recently. Considering the flow of customer demands and demographical data, Rouzafzoon and Helo [64] and Helo et al [65] investigated agent-based simulation modeling to compare different network configurations of service supply chains in Southern Finland. Li et al [66] simulated a facility fortification problem in order to mitigate the supply chain risk caused by both natural and human-related disasters.…”

Section: Computer-based Simulationmentioning

confidence: 99%

Solving a Real-World Urban Postal Service System Redesign Problem

Sun

Solvang

et al. 2021

Scientific Programming

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Due to recent technological advancements, more diversified customer demand, and increasingly harder competition, traditional postal service systems have experienced significant changes all over the world. In Norway, through a strategic reform called post-in-shop, undertaken in 2013, most postal services are now provided at postal service counters located in retailer stores in order to improve accessibility, operational efficiency, and cost-effectiveness. This has led to a complex decision-making problem for the redesign of urban postal service networks across the country. In this paper, a two-stage method is proposed to solve a real-world urban postal service network redesign problem. First, two location models are employed to determine the optimal locations of postal service counters. In the second stage, a simulation model is built to evaluate the urban postal service system with different location and demand allocation plans under a realistic and stochastic environment. Among other insights, our results show that the proposed two-stage method can be used to effectively improve the accessibility of postal service networks by making optimal location-allocation decisions.

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Section: Computer-based Simulationmentioning

confidence: 99%

Solving a Real-World Urban Postal Service System Redesign Problem

Sun

Solvang

et al. 2021

Scientific Programming

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Does service-oriented manufacturing affect the sustainability performance of Chinese green manufacturing firms: an integrated study including empirical analysis and agent-based simulation

Zhang

Han²

2023

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PurposeThere are two purposes in this paper. The first one is to explore the impact mechanisms and paths of service-oriented manufacturing (SOM) on the sustainability performance of green manufacturing firms and to pay particular attention to the mediating role of enterprise costs in the relationship between the two. The second one is to reveal the dynamic process and laws of SOM influencing on the sustainability performance of green manufacturing enterprises.Design/methodology/approachThis paper employs a combination of dynamic and static research from two aspects. On the one hand, based on 495 green manufacturing firms in China, the authors verify the SEM of SOM, enterprise cost and sustainability performance of green manufacturing firms through empirical research, analyze the path relationship and mediation effect, and demonstrate its complex impact mechanism. On the other hand, the authors use agent-based modeling and simulation to reveal the dynamic influence of SOM on the sustainability performance of green manufacturing enterprises and explore its dynamic laws and future development trends.FindingsThe study results indicate that (1) SOM has a direct positive effect on firm sustainability performance. (2) Reducing firm costs has a positive effect on firm sustainability performance, and firm costs play a partial mediating role in the mechanism by which SOM influences firm sustainability performance. (3) The dynamic impact of SOM on sustainability performance increases significantly over time. (4) Significant firm heterogeneity exists in the process by which SOM improves sustainability performance. (5) There are differences in the promotion of SOM for economic performance, environmental performance and social performance.Originality/valueThis paper makes two main contributions. First, compared with previous research on sustainability performance focusing on a certain dimension, this paper organically integrates the three dimensions of sustainability performance, regards them as a whole and considers the paths to improve sustainability performance. Second, this paper focuses on the complex relationship among SOM, enterprise costs and sustainability performance and reveals different sustainability performance improvement paths and dynamic impact processes, thereby expanding and deepening previous research on sustainability on the subject. These contributions lead to a better understanding of the driving forces and realization path for green manufacturing firms' sustainability performance from an integrated static and dynamic perspective.

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Developing Logistics and Supply Chain Management by Using Agent-Based Simulation

Rouzafzoon

Helo

2018

2018 First International Conference on Artificial Intelligence for Industries (AI4I)

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Service Supply Chain Design by Using Agent-Based Simulation

Cited by 3 publications

References 14 publications

Solving a Real-World Urban Postal Service System Redesign Problem

Solving a Real-World Urban Postal Service System Redesign Problem

Does service-oriented manufacturing affect the sustainability performance of Chinese green manufacturing firms: an integrated study including empirical analysis and agent-based simulation

Developing Logistics and Supply Chain Management by Using Agent-Based Simulation

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