Service Quality and Student’s Satisfaction in Higher Education Institution
Cherry Dugenio-Nadela,
Dino M. Cañeda,
Shiela L. Tirol
et al.
Abstract:This research explores fundamental principles and prior investigations concerning service quality, student happiness, and the higher education system's role as a service provider. Its goal is to enhance the current knowledge base and set the foundation for a comprehensive examination of service quality and student satisfaction within the realm of higher education. It examines dimensions of service quality within higher education and explores how service quality influences student satisfaction in the context of… Show more
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