Active domain in service researchServitization has become one of the most active domains in service research, attracting interests from multiple disciplines, including marketing, operations, service management, engineering management, and strategy. The concept refers to a firm's transition from a product-centric business model and logic that focus on selling products to a more service-orientated business model and logic that focus on facilitating customer value creation through advanced services and solutions (Baines and Lightfoot, 2014;Kowalkowski et al., 2017a). Much of the managerial and scholarly attention builds on the premise that servitization, if successfully implemented, can allow firms to achieve (sustainable) growth and higher profitability as compared to their traditional, productcentric business models. Regardless of whether an industry is new or mature, firms can gain competitive advantage through such strategy (Cusumano et al., 2014). In addition, This editorial represent the special sections Part 1 and Part 2 that were published in 2021 including the section that is published in this issue.