Service Outsourcing with Process Views

Abstract

Abstract-Service outsourcing is a business paradigm in which an organization has a part of its business process performed by a service provider. Process views are pivotal to support this way of working. A process view shields secret or irrelevant details from a private business process, thus allowing an organization to reveal only public, relevant parts of its private business process to partner organizations. This paper introduces a specification framework to support service outsourcing using process views. To enable the construction of process views at various levels of detail, the framework defines several projection relations between process views and the underlying internal processes. To allow consumers and providers of process views to establish an outsourcing relation, the framework defines several matching relations between the respective views that are comprehensive and flexible for service outsourcing. A proof-of-concept prototype tool implements the framework, which is applied in a case study.

eContractual choreography-language properties towards cross-organizational business collaboration

“…As an explanation of vertical business collaboration, Figure 2 depicts a three-level model as part of an eSourcing example [4,7,32]. The three-level model is instrumental for not forcing collaborating parties into connecting their information infrastructures directly.…”

“…In CC [2], access to web-based applications, web services, and IT infrastructure as a service happens through the Internet. Web services [3] are an important vehicle for enabling organizations to cooperate with each other by cross-organizationally linking business processes [4][5][6][7] with choreography languages for the purpose of electronic outsourcing. More recently, a trend-reinforcement occurs with so-called decentralized autonomous organizations and -corporations that are powered by smart contracts [8,9] to form agreements with people via the block chain [10].…”

“…Secondly, as a means of feasibility evaluation, the eSourcing ontology we translate into the eSourcing Markup Language eSML for which we give the schema definition [25] and additional documentation online. The core difference in the approach to developing eSML is the existence of process views [4] for respective collaborating organizations for establishing a contractual consensus during the collaborationsetup phase. These process views are subsets of larger in-house processes of which extensions remain opaque to the counterparty to protect privacy, business secrets, and so on.…”

“…Section 2 presents a business-collaboration model that evolves from case studies in the research project called CrossWork [30,31], namely eSourcing [4,7,32,33]. In Section 3, we further explore the collaboration model in a pattern-based way [32] with the objective of generating the essential concepts for eSML to gain business-collaboration suitability.…”

Socially Aware Discovery Approach Supporting Service Composition

“…Some tasks in business process can be outsourced to external service providers for the large scale distributed business and scientific systems [4]. A modern information application includes both internal processes and external processes serving collaboration among enterprises [5].…”