Service innovative work behavior in the hotel firms: The role of servant leadership and harmonious passion

Jan, Ghulam; Zainal, Siti Rohaida Mohamed; Panezai, Babrak Ali

doi:10.1080/10911359.2021.1944419

Cited by 5 publications

(9 citation statements)

References 73 publications

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“…C. Liden et al, 2008). SL forms a trust-centric relationship based on reciprocal responsibilities among leaders and followers (Jan et al, 2022;Shim et al, 2016). SL develops a strong LMX culture by solving problems, understand, and empathize with employees, emphasize their development, and create opportunities for them to gain new insight, skills, and knowledge (see also, R. C. Liden et al, 2008;Mostafa & El-Motalib, 2019).…”

Section: The Link Between Sl and Lmxmentioning

confidence: 99%

“…The risky nature of IWB for both the knowledge workers and the enterprises necessitates continuous leadership support for the propagation of IWB (Jan et al, 2022). Recognizing the importance of IWB, significant attention has been devoted by scholars to examining the leadership role in generating IWB.…”

Section: Theoretical Background and The Hypotheses Developmentmentioning

confidence: 99%

“…Recognizing this phenomenon, modern organizations encourage their employees to share novel ideas for performance improvements. In response, many studies on antecedents of employee IWB have emerged in the past few years (Jan et al, 2022;Shanker et al, 2017). Yet, some experts (M. M. Khan et al, 2021) assert the need for future research into other factors, that is, employee-centric leadership (M. A.…”

Section: Introductionmentioning

confidence: 99%

“…The paper adds to the current works in several ways. First, the paper is among the few studies on SL and IWB (Jan et al, 2022;M. A. Khan et al, 2020; M. M. Khan et al, 2021) hence increased the body of knowledge in this specific domain.…”

Section: Introductionmentioning

confidence: 99%

“…The paper adds to the current works in several ways. First, the paper is among the few studies on SL and IWB (Jan et al, 2022; M. A. Khan et al, 2020; M.…”

Section: Introductionmentioning

confidence: 99%

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Relationship Between Servant Leadership, Leader-Member-Exchange, Organization Learning and Innovative Work Behavior: Evidence From High-Tech Firms

Khattak,

Khan,

Ali

et al. 2023

SAGE Open

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With the growing development of the knowledge economy in recent years, the value of knowledge workers has increased substantially. On the basis of the broaden-and-build theory (B&B theory) and conservation of resources (CoR) theory the aim of this research work is to evaluate the mediating effect of leader-member exchange (LMX) and organizational learning (OL) between servant leadership and knowledge innovative work behavior (IWB). Current study included the participation of 496 knowledge employees from China’s high-tech companies. The responses of the survey were analyzed using MPLS software while utilizing the structural equation modeling method. The findings validated the link between servant leadership (SL) and IWB. In the relationship between SL and IWB, LMX and OL mediated the relationship as parallel mediator. This study discovered a correlation between SL and OL and LMX. In addition, the findings signify that in the Chinese high-tech companies’ SL style augments IWB through the support of OL and LMX. The results of the study are useful for harnessing the leader and member for achieving organizational objectives through enhancing the innovative work behavior in the knowledge workers of Chinese high-tech companies.

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Section: The Link Between Sl and Lmxmentioning

confidence: 99%

Section: Theoretical Background and The Hypotheses Developmentmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

“…The paper adds to the current works in several ways. First, the paper is among the few studies on SL and IWB (Jan et al, 2022; M. A. Khan et al, 2020; M.…”

Section: Introductionmentioning

confidence: 99%

See 3 more Smart Citations

Relationship Between Servant Leadership, Leader-Member-Exchange, Organization Learning and Innovative Work Behavior: Evidence From High-Tech Firms

Khattak,

Khan,

Ali

et al. 2023

SAGE Open

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Linking empowering leadership to employee work-behaviors in the hospitality context: The role of harmonious work passion as a mediator

Madaan,

Sharma

2024

Journal of Human Resources in Hospitality & Tourism

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Transformational Leadership and Innovative Work Behavior: Testing the Mediating Role of Knowledge Sharing and Work Passion

Udin,

Shaikh

2022

JDM

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Organizations face very complex challenges to achieve survival and competitive markets. Therefore, this study mainly aims to examine the impact of transformational leadership on innovative work behavior while considering the mediation role of knowledge sharing as well as work passion in work situations. A total of 201 responses were received from the participants working in stone milling companies in Central Java-Indonesia, and 193 questionnaires were taken into account for the analysis. This study tested the whole model via a path analysis utilizing SmartPLS 3.0. The results indicated that transformational leadership directly did not significantly impact innovative work behavior. However, transformational leadership positively and significantly impacted knowledge sharing and work passion. In addition, knowledge sharing and work passion positively and significantly impacted innovative work behavior. This finding signifies that knowledge sharing and work passion mediated the association between transformational leadership and innovative work behavior.

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Service innovative work behavior in the hotel firms: The role of servant leadership and harmonious passion

Cited by 5 publications

References 73 publications

Relationship Between Servant Leadership, Leader-Member-Exchange, Organization Learning and Innovative Work Behavior: Evidence From High-Tech Firms

Relationship Between Servant Leadership, Leader-Member-Exchange, Organization Learning and Innovative Work Behavior: Evidence From High-Tech Firms

Linking empowering leadership to employee work-behaviors in the hospitality context: The role of harmonious work passion as a mediator

Transformational Leadership and Innovative Work Behavior: Testing the Mediating Role of Knowledge Sharing and Work Passion

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