Service co-production and value co-creation: The case for a service-oriented architecture (SOA)

Ordanini, Andrea; Pasini, Paolo

doi:10.1016/j.emj.2008.04.005

Cited by 192 publications

(106 citation statements)

References 13 publications

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“…Some of the main requirements for successful co-creation are: "experience mindset, context of interactions for collective intelligence, engagement platform, and network relationships" [68] (p. 828). Therefore, to offer the best service, stakeholder partnership (including students) is imperative [70].…”

Section: The Relationship Between Participation and Co-creationmentioning

confidence: 99%

Enhancing Education for Sustainable Development in Environmental University Programmes: A Co-Creation Approach

2018

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Abstract:The purpose of this study is to analyse co-creation approach as a strategy at HE as a prerequisite for a successful implementation of sustainable development (HESD), while considering student collaboration in university processes. A questionnaire was handed in to 395 undergraduate environmental students from twelve Ecuadorian universities to test a structural equation model that included four variables-participation, co-creation, satisfaction, and trust. It is worth noting that these topics are increasingly relevant in competitive and innovative universities when promoting management in HESD. The results verify that student participation, as one of the key ESD skills, has a significant and positive influence on co-creation as a generator of student satisfaction and trust, especially in this context. Co-creation, from a higher education perspective, from the premise that students are the centre of the learning process, reinforces the education quality principles in an innovative way, and promotes the HESD perspectives.

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Section: The Relationship Between Participation and Co-creationmentioning

confidence: 99%

Enhancing Education for Sustainable Development in Environmental University Programmes: A Co-Creation Approach

2018

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“…Notwithstanding these observations, the authors suggest that the Construction Case provides results which are at odds with the perspective found within much of the extant literature which suggests a wide commitment to value creation through the strengthening of supply chain relationships. These findings perhaps reflect the Ordanini and Pasini (2008) observation on the frequent divergence between the academic's need to abstract an emergent theory, and the practitioner's desire to drive forward a potentially rewarding business model.…”

Section: Discussionmentioning

confidence: 59%

The ‘transaction X-ray’: understanding construction procurement

Aitken¹,

Paton

2016

Proceedings of the Institution of Civil Engineers - Management,

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2This paper presents the results of a case study, the Construction Case, which examines procurement practices within the UK construction supply chain and compares these with a more general UK sample taken from non-construction sectors. Using a qualitative methodology, the approaches to relationship management and buyer value perception are graphically mapped, using an innovative 'transaction X-ray' technique. The Construction Case considers procurement transactions conducted at various points along the construction value chain: the client, the construction firm and the specialist contractor. Recognising that the research design favours a small sample size, and thus limits generalisability beyond the boundaries of the case, the paper finds that construction industry procurement operates in an adversarial and largely arm's-length manner. While procurement practice is found to share common aspects with other industrial sectors, the case demonstrates that the construction industry is more adversarial and less collaborative than is the average found across the other sectors examined. The paper outlines a useful framework whereby construction practitioners can evaluate elements of procurement practice within their own organisations, and also signposts the required direction for future research in order to reflect the gap, suggested by the case, between current normative theory and construction procurement practice.

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“…When customers and providers interact, their shared knowledge of reality becomes reinforced because they understand that their respective perceptions of reality are related [77]. Therefore, the active role of customers is critical for the success of the value proposition and they should not be considered simple marketing targets [78]. In other words, taking the market and particularly the potential customers into consideration when designing the business idea should be more profitable.…”

Section: Market Profitability Relatednessmentioning

confidence: 99%

How Business Idea Fit Affects Sustainability and Creates Opportunities for Value Co-Creation in Nascent Firms

et al. 2018

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Abstract:A well-defined business idea is essential for nascent business sustainability in the future. The business idea must fit firm knowledge and resources to a profitable business opportunity. This work adopts the framework of value co-creation, strongly related to the service-dominant logic paradigm. We ask how does business idea fit affect new venture sustainability and create opportunities for value co-creation. We propose that a business idea that lacks fit is less sustainable, but it could create opportunities for value co-creation. This study develops and validates an empirically grounded taxonomy of business idea fit based on 729 Australian nascent firms using quantitative data generated from the results of a large study called CAUSEE (Comprehensive Australian Study of Entrepreneurial Emergence). A cluster analysis is used to identify distinct patterns of business idea fit. The empirical taxonomy developed in this study found four distinct clusters of firms, which were distinguished by the fit of their new business idea to knowledge, resources and market profitability: very good fit, low knowledge fit, low profit fit and low fit. Results show how these different patterns of fit create opportunities for value co-creation to create business future sustainability.

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Service co-production and value co-creation: The case for a service-oriented architecture (SOA)

Cited by 192 publications

References 13 publications

Enhancing Education for Sustainable Development in Environmental University Programmes: A Co-Creation Approach

Enhancing Education for Sustainable Development in Environmental University Programmes: A Co-Creation Approach

The ‘transaction X-ray’: understanding construction procurement

How Business Idea Fit Affects Sustainability and Creates Opportunities for Value Co-Creation in Nascent Firms

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