Serendipity: Its Origin, History, Domains, Traditions, Patterns, Appearances and Programmability

Andel, Pek van

doi:10.1007/978-94-011-1759-3_56

Cited by 18 publications

(23 citation statements)

References 3 publications

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“…Research on serendipity is also directed at improvements to practice. Some researchers are exploring how problem solvers can more frequently and effectively make and recognize serendipitous discoveries (Van Andel 1994, Denrell et al 2003. With respect to increasing the sagacity that enables those encountering happy accidents to recognize their potential utility, some conceive of serendipity as a structure, a capability, an opportunity, or a resource, rather than an event, involving conscious efforts to turn chance into luck (Denrell et al 2003, de Rond and Thietart 2007, de Rond 2014.…”

Section: Integrating Existing Literature Streamsmentioning

confidence: 99%

CROSSROADS—Identifying Viable “Need–Solution Pairs”: Problem Solving Without Problem Formulation

Hippel¹,

Krogh

2016

Organization Science

179

178

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Please scroll down for article-it is on subsequent pagesWith 12,500 members from nearly 90 countries, INFORMS is the largest international association of operations research (O.R.) and analytics professionals and students. INFORMS provides unique networking and learning opportunities for individual professionals, and organizations of all types and sizes, to better understand and use O.R. and analytics tools and methods to transform strategic visions and achieve better outcomes. For more information on INFORMS, its publications, membership, or meetings visit P roblem-solving research and formal problem-solving practice begin with the assumption that a problem has been identified or formulated for solving. The problem-solving process then involves a search for a satisfactory or optimal solution to that problem. In contrast, we propose that, in informal problem solving, a need and a solution are often discovered together and tested for viability as a "need-solution pair.'' For example, one may serendipitously discover a new solution and assess it to be worth adopting although the "problem" it would address had not previously been in mind as an object of search or even awareness. In such a case, problem identification and formulation, if done at all, come only after the discovery of the need-solution pair.We propose the identification of need-solution pairs as an approach to problem solving in which problem formulation is not required. We argue that discovery of viable need-solution pairs without problem formulation may have advantages over problem-initiated problem-solving methods under some conditions. First, it removes the often considerable costs associated with problem formulation. Second, it eliminates the constraints on possible solutions that any problem formulation will inevitably apply.

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Section: Integrating Existing Literature Streamsmentioning

confidence: 99%

CROSSROADS—Identifying Viable “Need–Solution Pairs”: Problem Solving Without Problem Formulation

Hippel¹,

Krogh

2016

Organization Science

179

178

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“…But these constructs fall short of serendipity. More holistic interpretations of serendipity include how what was encountered was in turn used and are inclusive of pseudoserendipity-finding something that was sought in an unexpected manner, not just finding something unsought (McBirnie, 2008;van Andel, 1994).…”

Section: Prior Researchmentioning

confidence: 99%

Investigating serendipity: How it unfolds and what may influence it

McCay‐Peet

Toms

2015

Asso for Info Science & Tech

186

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Serendipity is not an easy word to define. Its meaning has been stretched to apply to experiences ranging from the mundane to the exceptional. Serendipity, however, is consistently associated with unexpected and positive personal, scholarly, scientific, organizational, and societal events and discoveries. Diverse serendipitous experiences share a conceptual space; therefore, what lessons can we draw from an exploration of how serendipity unfolds and what may influence it? This article describes an investigation of work-related serendipity. Twelve professionals and academics from a variety of fields were interviewed. The core of the semi-structured interviews focused on participants' own work-related experiences that could be recalled and discussed in depth. This research validated and augmented prior research while consolidating previous models of serendipity into a single model of the process of serendipity, consisting of: Trigger, Connection, Follow-up, and Valuable Outcome, and an Unexpected Thread that runs through 1 or more of the first 4 elements. Together, the elements influence the Perception of Serendipity. Furthermore, this research identified what factors relating to the individual and their environment may facilitate the main elements of serendipity and further influence its perception.

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“…First, it contributes by clarifying and contextualizing the concept of serendipity in online shopping contexts. Serendipity is sometimes presented as the art of obtaining an unsought finding, where a finding is something "new and true (science), new and useful (technology), or new and fascinating (art)" (Van Andel 1994). In a shopping context, the results of our study indicate that a finding may also be something: "unexpected and informationally valuable."…”

Section: Theoretical and Practical Implicationsmentioning

confidence: 60%

“…Online retailers increasingly value serendipity because it is a significant driver of consumers' decision satisfaction (Yi et al 2017), positive affect (Matt et al 2014), and engagement (Sun et al 2013). The concept of serendipity is relatively nascent in the Information Systems (IS) field, but several other fields (e.g., marketing, medicine, and engineering) have long recognized the important role it has played in various scientific contexts including the discovery of gravity, penicillin, and computerization (Anguera de Sojo et al 2013;Kubinyi 1999;Roberts 1989;Van Andel 1994).…”

mentioning

confidence: 99%

With a little help from my friends: Cultivating serendipity in online shopping environments

Grangé

Benbasat

Burton‐Jones

2019

Information & Management

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Serendipity: Its Origin, History, Domains, Traditions, Patterns, Appearances and Programmability

Cited by 18 publications

References 3 publications

CROSSROADS—Identifying Viable “Need–Solution Pairs”: Problem Solving Without Problem Formulation

CROSSROADS—Identifying Viable “Need–Solution Pairs”: Problem Solving Without Problem Formulation

Investigating serendipity: How it unfolds and what may influence it

With a little help from my friends: Cultivating serendipity in online shopping environments

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