2020
DOI: 10.30534/ijatcse/2020/97912020
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Sentiments Analysis On Public Land Transport Infrastructure in Davao Region using Machine Learning Algorithms

Abstract: Land transport infrastructure has been a vital part of a city. People nowadays use social media to post their sentiments towards developments in a city such as land transport. Government agencies have difficulty in identifying issues that arises from the people using social media towards land transport infrastructure. These social media posts in the form of a text can be analyzed using sentiments analysis, which is a significant task of Natural Language Processing (NLP). This research experimented on creating … Show more

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Cited by 6 publications
(5 citation statements)
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“…If an enterprise adapts this proposal, there will be greater returns in customer retention, income, and sustainability. As a recommendation also, it would be best if sentiments analysis will be done from social media posts similar to the study of Buadaco et al where they scrape a micro blog social media platform to analyze the sentiments and emotions on land transport infrastructure in the Philippines [7].…”
Section: Discussionmentioning
confidence: 99%
“…If an enterprise adapts this proposal, there will be greater returns in customer retention, income, and sustainability. As a recommendation also, it would be best if sentiments analysis will be done from social media posts similar to the study of Buadaco et al where they scrape a micro blog social media platform to analyze the sentiments and emotions on land transport infrastructure in the Philippines [7].…”
Section: Discussionmentioning
confidence: 99%
“…Based on literature studies, most of the previous studies were only related to one SDGs point. SDGs 1 [14], [15]; SDGs 2 [16], [17]; SDGs 3 [4], [18], [19], [20], [21], [22]; SDGs 4 [6], [23], [24], [25], [26]; SDGs 5 [27], [28]; SDGs 7 [29], [30]; SDGs 8 [3], [8], [31], [32]; SDGs 9 [33]; SDGs 10 [34], [35]; SDGs 11. [36]; SDGs 12 [37], [38]; SDGs 13 [39], [40]; SDGs 14 [41], [42]; SDGs 16 [43]; and SDGs 17 [44].…”
Section: Methodsmentioning
confidence: 99%
“…Data splitting into training and testing data is needed to validate at the end. In this study, data splitting was carried out using a ratio of 75:25 for training data and testing data [46]. Where the training data is used to be trained through oversampling and machine learning models, then the model's results based on the training data will be validated by data testing so that the validation results can measure how effective the proposed architecture is in overcoming the sentiment analysis problem.…”
Section: Data Splittingmentioning
confidence: 99%