“…Medical and healthcare institutions can monitor patients' mental states, thereby facilitating early intervention, diagnosis, and treatment (Gohil et al, 2018). The analysis of sentiments expressed in public opinion posts, comments and messages also empowers individuals and organizations to understand their reputation, manage financial affairs, track, and predict social events (Bi, 2022; Paltoglou, 2016; Ren et al, 2021; Sinha et al, 2022; Yildirim, 2022). Also, sentiment analysis can assist policymakers and government agencies in shaping political campaigns, strategies, and messaging, as well as developing assessments about public policy and resource allocation (Chung & Zeng, 2016; Verma, 2022).…”