Currently, E-commerce is widely adopted as it is important for business management and economic growth in the new global economy, and to reach the rapid increasing population. To better manage the e-commerce, it is important to collect and evaluate the Consumer Behaviour data for decision making and optimization. The conventional computing technologies need high amount of power and time for large data analysis. Quantum computing has the potential to analyze the large amount of data more e ciently than classical computing. This paper aims to explore the core process areas that need to be consider by the practitioners for adopting quantum computing in social business. To address the objective of this study, we conducted a literature review and empirical study to explore the core process areas that need to be considered for the consideration of quantum computing in social business. The results show that limited scalability, regulatory challenges, high initial cost, limited availability of quantum resources, education and training and security are the most important process areas that need to be focused by the industry practitioners. The result of this study gives a knowledge base for research and practitioners community to develop the tools and strategies for the adoption of quantum computing in social business.