2022
DOI: 10.30812/matrik.v21i3.1898
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Sentiment Analysis of Food Order Tweets to Find Out Demographic Customer Profile Using SVM

Abstract: The use of online food ordering through food systems or applications continues to increase, requiring vendors to implement marketing and sales strategies through surveys, feedback. The problems that arise are building a system analysis model from a collection of tweets with hashtags or usernames for ordering food online . The Support Vector Machine (SVM) algorithm is used for text classification. Tweets are collected into data sets, training data, and testing data, then a classification model of the SVM Algori… Show more

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Cited by 3 publications
(3 citation statements)
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“…Studi lain telah membandingkan algoritma K-Nearest Neighbor dan SVM. Hasil algoritma SVM mempunyai akurasi lebih tinggi dibandingkan K-Nearest Neighbor (KNN), [9].…”
Section: Pendahuluanunclassified
“…Studi lain telah membandingkan algoritma K-Nearest Neighbor dan SVM. Hasil algoritma SVM mempunyai akurasi lebih tinggi dibandingkan K-Nearest Neighbor (KNN), [9].…”
Section: Pendahuluanunclassified
“…The concept of a Support Vector Machine (SVM) sends high-dimensional data to low-dimensional vectors. The Support Vector Machine (SVM) method classifies the extracted features as an image classification method [16].…”
Section: Introductionmentioning
confidence: 99%
“…Meanwhile, other studies use the Nave Bayes Classification [7][8][9] and KNN [10,11] methods in building a text classification model. Based on studies from research [12,3,13] that compares the performance of several text classification methods, SVM is reported to have the best model performance.…”
Section: Introductionmentioning
confidence: 99%