Sentiment Analysis and Summarization of Facebook Posts on News Media

This study aimed to identify the tacit or practical knowledge of an online community of practice (CoP) based on a content management system (CMS) technology. The E-Learning Industry site is one of the most prominent news outlets that provides instructional design and technology (IDT) practitioners with insights into the field. Natural language processing (NLP) techniques were implemented to extract practical knowledge of publicly available and not password-protected text sources in seven news categories. First, the findings suggest emphasizing the production of online articles related to the production of e-learning materials in technology-enabled environments. Second, the results indicate the alternative uses of learning management systems to manage different aspects of the production of e-learning materials. Third, the findings show that the CoP’s main priority was to reference existing materials in the community and external resources. The results of this study have implications and provide recommendations for researchers, community leaders, and practitioners toward improving knowledge discovery mechanisms, increasing transparency and integrity in communities, and increasing practitioners’ ability to self-assess existing practical knowledge against competencies in the field. The present study takes an inventory of the organizational knowledge capital and functions embedded in a CoP using a CMS platform as a delivery mechanism for creating and sharing knowledge.

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NLP Techniques and Challenges to Process Social Media Data

Mir

Lawaye

Khanday

2023

Advances in Social Networking and Online Communities

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Social media, a buzz term in the modern world, refers to various online platforms like social networks, forums, blogs and blog comments, microblogs, wikis, media sharing platforms, social bookmarks through which communication between individuals, communities, or groups takes place. People over social media do not only share their ideas and opinions, but it has become an important source through which businesses promote their products. Analyzing huge data generated over social media is useful in various tasks like analyzing customer trends, forecast sales, understanding opinions of people on different hot topics, views of customers about services/products, and many more. Different natural language processing (NLP) techniques are used for crawling and processing social media data to get useful insights out of this. In this chapter, the focus is on various NLP techniques used to process the social media data. Challenges faced by NLP techniques to process social media data are also put forward in this chapter.

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Sentiment Analysis and Summarization of Facebook Posts on News Media

Cited by 3 publications

References 6 publications

Detecting Rumors Transformed from Hong Kong Copypasta

Detecting Rumors Transformed from Hong Kong Copypasta

An NLP Approach for Extracting Practical Knowledge from a CMS-Based Community of Practice in E-Learning

NLP Techniques and Challenges to Process Social Media Data

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