2016
DOI: 10.1590/0104-07072016004470014
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Sensibilidade Dos Profissionais Face À Necessidade De Informação: Experiência Vivida Pela Família Na Unidade De Cuidados Intensivos

Abstract: ABSTRACT:This study aimed to interpret, in the experience the family has at the intensive care unit, the sensitivity of professionals regarding their need for information. We held open interviews with 21 adults, family members of adults hospitalized in intensive care. The analysis and interpretation of the narratives, with the support of the software Nvivo8®, was undertaken in accordance with the phenomenological approach suggested by Van Manen. Two situations were found: the presence and absence of informatio… Show more

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Cited by 3 publications
(5 citation statements)
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“…In the transition stage from life to death, the nurses provide humanized care with warmth and timely, keeping channels of open communication, extending family visits, respecting the patients' intimacy, and fostering respect for their spirituality according to their beliefs. 13 These conducts are assumed as a moral duty and adjust to comply with Law No.20,548, Chile, 2012. 9 The CCU nurses demonstrate understanding and respect for the values of life, respect for the Law of Patients' Rights and Duties, [9][10] for the diversity of humanity, for the confidentiality of the patients' clinical data, for creeds and religions, and for the rights and duties of the individuals, as well as compassion for the people in sorrow, together with empathy, pity, humbleness, and reflexive and critical thinking.…”
Section: Discussionmentioning
confidence: 99%
“…In the transition stage from life to death, the nurses provide humanized care with warmth and timely, keeping channels of open communication, extending family visits, respecting the patients' intimacy, and fostering respect for their spirituality according to their beliefs. 13 These conducts are assumed as a moral duty and adjust to comply with Law No.20,548, Chile, 2012. 9 The CCU nurses demonstrate understanding and respect for the values of life, respect for the Law of Patients' Rights and Duties, [9][10] for the diversity of humanity, for the confidentiality of the patients' clinical data, for creeds and religions, and for the rights and duties of the individuals, as well as compassion for the people in sorrow, together with empathy, pity, humbleness, and reflexive and critical thinking.…”
Section: Discussionmentioning
confidence: 99%
“…In this new reality the person, as a family member, constructs a proximity, with possible sources of information, that support a clinical knowledge that they believe they have and in the proximity they now have with their relative. 10 They search, in moments of communication with nurses, who perceive their needs and find in their potential knowledge of intervention, they intend to become a client and care context. 11 From Harrison´s perspective 12 , the relationship between family and health professionals is the nucleus of family-centered care, considering the family as a partnership in providing health care.…”
Section: Literature Reviewmentioning
confidence: 99%
“…Their well-being achieved was significantly subsidized, when feeling that were estimated. 10,11 The care of proximity, due to its centrality and individuality, enables some well-being and the creation of a therapeutic environment for the family. 34,35 The process of appreciation of uncertainty: skills and opportunities…”
Section: The Antecedents Of Uncertainty: Condition Inherent To Subjectmentioning
confidence: 99%
“…It is fundamental for the family to be understood and to have answers to their doubts, recognizing that their experience makes life insecure. Nurses can make the experience become easier due to the possibility of follow-up, clarification and explanation, in an attempt to become aware (25) .…”
Section: Being Awarementioning
confidence: 99%
“…Good teams, in good services, considering the unpredictability of the critical disease experience, allow families to feel more supported and more comfortable (25) . Facing the critical illness situation the recognition and the resolution of identified factors such as barriers to family involvement in the ICU, are the focus (26) .…”
Section: Building Dialoguementioning
confidence: 99%