Sensemaking in Virtual Teams: The Impact of Emotions and Support Tools on Team Mental Models and Team Performance

Rafaeli, Anat; Ravid, Shy; Cheshin, Arik

doi:10.1002/9780470745267.ch5

Cited by 25 publications

(12 citation statements)

References 106 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…This involves gaining a deep understanding of the underlying meaning of words and expressions used in the team. The mutual understanding of the organizational and social context in which each team member is embedded facilitates this process (Plowman et al, 2007; Bjørn and Ngwenyama, 2009; Rafaeli et al, 2009).…”

Section: Resultsmentioning

confidence: 99%

The Role of Leadership in a Digitalized World: A Review

2019

View full text Add to dashboard Cite

Digital technology has changed organizations in an irreversible way. Like the movable type printing accelerated the evolution of our history, digitalization is shaping organizations, work environment and processes, creating new challenges leaders have to face. Social science scholars have been trying to understand this multifaceted phenomenon, however, findings have accumulated in a fragmented and dispersed fashion across different disciplines, and do not seem to converge within a clear picture. To overcome this shortcoming in the literature and foster clarity and alignment in the academic debate, this paper provides a comprehensive analysis of the contribution of studies on leadership and digitalization, identifying patterns of thought and findings across various social science disciplines, such as management and psychology. It clarifies key definitions and ideas, highlighting the main theories and findings drawn by scholars. Further, it identifies categories that group papers according to the macro level of analysis (e-leadership and organization, digital tools, ethical issues, and social movements), and micro level of analysis (the role of C-level managers, leader's skills in the digital age, practices for leading virtual teams). Main findings show leaders are key actors in the development of a digital culture: they need to create relationships with multiple and scattered stakeholders, and focus on enabling collaborative processes in complex settings, while attending to pressing ethical concerns. With this research, we contribute to advance theoretically the debate about digital transformation and leadership, offering an extensive and systematic review, and identifying key future research opportunities to advance knowledge in this field.

show abstract

Section: Resultsmentioning

confidence: 99%

The Role of Leadership in a Digitalized World: A Review

2019

View full text Add to dashboard Cite

show abstract

“…While prospective models of sensemaking have been applied in research of strategy making (Gioia and Thomas, 1996) and innovation (e.g. Rafaeli et al, 2009) to investigate the construction of new understandings of an environment and how to relate to it, this area of future-oriented sensemaking remains undertheorised (Stigliani and Ravasi, 2012).…”

Section: Introductionmentioning

confidence: 99%

Sensemaking in the cross-cultural contexts of projects

Fellows

Liu

2016

International Journal of Project Management

View full text Add to dashboard Cite

“…How has the traditional food bank measure of "pounds of food supplied" lost its meaning as an ideal to which some food bank leaders can identify or commit themselves? Has the failure to "shorten the line" become an "epiphany of identity" (Wainwright & Turner, 2004) for some food bank leaders driven in part by emotions (Rafaeli, Ravid, & Cheshin, 2009) associated with a sense of failure or collusion with the current emergency food-in/food-out aid system in their communities?…”

Section: Research Questionmentioning

confidence: 99%

Food Banking, Ethical Sensemaking, and Social Innovation in an Era of Growing Hunger in the United States

Elmes

Mendoza-Abarca

Hersh

2015

Journal of Management Inquiry

View full text Add to dashboard Cite

This article considers the critical role that food bank leaders play in sensemaking around the ethical and justice dimensions of hunger and food-related illnesses in the United States. It presents the discourses of industrial agriculture and food justice and, using an illustrative case study, proposes a preliminary model of ethical sensemaking. This model serves as a starting point for understanding how some (but not all) food bank leaders in the United States have been triggered to engage in ethical sensemaking and adopted a variety of innovative, sustainable, and just approaches to food banking that try to address the root causes of growing levels of hunger in the United States. The article concludes with an invitation to consider this investigation through the lens of Dewey’s moral imagination and Gergen’s forms of inquiry that generate practices to solve social problems and that invite researchers to participate in world-making.

show abstract

Sensemaking in Virtual Teams: The Impact of Emotions and Support Tools on Team Mental Models and Team Performance

Cited by 25 publications

References 106 publications

The Role of Leadership in a Digitalized World: A Review

The Role of Leadership in a Digitalized World: A Review

Sensemaking in the cross-cultural contexts of projects

Food Banking, Ethical Sensemaking, and Social Innovation in an Era of Growing Hunger in the United States

Contact Info

Product

Resources

About