Semiotic scale for library software interfaces: Development and validation

Abstract

This study presents a significant advancement in the realm of information science by exploring and validating a semiotic scale tailored for library software interfaces. Employing a design‐based approach, the investigation identifies 14 crucial semiotic elements specific to library software interfaces, forming the cornerstone of its theoretical framework. The process of developing the semiotic scale involves creating user personas, conducting a comprehensive semiotic analysis, and engaging in productive collaboration with experts. Through meticulous evaluation and refinement, achieved by expert assessments and user testing, the scale offers actionable insights for guiding interface enhancement. The study's findings encompass a breadth of revelations, including user needs, user personas, outcomes of semiotic analysis, criteria development, and evaluation results across a diverse range of library software interfaces. Serving as a valuable tool for interface designers, the semiotic scale facilitates the alignment of design choices with user preferences and requirements. Its inherent adaptability ensures applicability across a spectrum of library software interfaces. The study's paramount contribution lies in bridging the gap between theoretical semiotics and practical design considerations. The comprehensive model offered by the development and validation of the semiotic scale empowers the evaluation of semiotic elements' impact on user perceptions and interface usability.