“…Finally, there are several CSFs related to employees such as project management skills, SS training, and experience, acceptance of change, employee empowerment, and trained project leaders (e.g., green and black belt holders). As for the benefits of SS implementation, it is concluded that not all SS projects result in great benefits (Gosnik, D., & Vujica-Herzog, N., 2010). However, cultivating these CSFs maximizes the likelihood of a successful SS implementation.…”