2017
DOI: 10.1515/jdis-2017-0009
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Seeking Health Information Online: The Moderating Effects of Problematic Situations on User Intention

Abstract: Purpose: This study investigates how online user intention in searching health information is affected by problematic situations.Design/methodology/approach: Based on the Theory of Reasoned Action, the Technology Acceptance Model, and Sense-making theory, we propose two dimensions of problematic situations: urgency and severity of health issues being searched online. Data were collected through a questionnaire survey among 214 Wuhan University students and analyzed using hierarchical regression analysis.Findin… Show more

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Cited by 11 publications
(22 citation statements)
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References 29 publications
(21 reference statements)
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“…Therefore, they develop sovereignty as audiences in the long run and need lots of information from internal and external sources to make purchasing decisions (Utkarsh & Medhavi, 2015). Previous studies (e.g., Abrahamson, Fisher, Turner, Durrance, & Turner, 2008; Chu et al, 2017; Xia, Deng, & Liu, 2017; Zhao & Zhang, 2017) suggest that people with health self-identity intensify their interest and knowledge about health. Hence, we hypothesize that…”
Section: Hypothesis Developmentmentioning
confidence: 96%
“…Therefore, they develop sovereignty as audiences in the long run and need lots of information from internal and external sources to make purchasing decisions (Utkarsh & Medhavi, 2015). Previous studies (e.g., Abrahamson, Fisher, Turner, Durrance, & Turner, 2008; Chu et al, 2017; Xia, Deng, & Liu, 2017; Zhao & Zhang, 2017) suggest that people with health self-identity intensify their interest and knowledge about health. Hence, we hypothesize that…”
Section: Hypothesis Developmentmentioning
confidence: 96%
“…Users are also less likely to search through multiple pages of results if they are using a cell phone [12]. Time constraints and ease of use are two factors that highly impact users of health information in terms of both the tools that are chosen and how the searches are performed [17,18]. This is substantiated by the prevalence of short, overly broad searches, which lead to more results than a user will sift through [4].…”
Section: User Search Behaviors In Pubmedmentioning
confidence: 99%
“…There is a difference on information access to regional health agencies, TV, radio, doctor, and magazines as information source during normal and crisis situation. Media use is also influenced by age where the youth use media to maintain relationships, get socialized, self -expression, show off, spend free time, and travelling or holiday [7]. Their study indicated that women would rather use Snapchat and Google+ while men use Facebook and Youtube.…”
Section: Literature Reviewmentioning
confidence: 99%