Abstract:In this paper, we explore alternative ways to visualize search results for children. We propose a novel search result visualization using characters. The main idea is to represent each web document as a character where a character visually provides clues about the webpage's content. We focused on children between six and twelve as a target user group. Following the user-centered development approach, we conducted a preliminary user study to determine how children would represent a webpage as a sketch based on … Show more
“…Our study complements previous investigations showing that interface personification preference may be more related to individual differences than age [56]. We did not see specific age effects found in other previous work (e.g., older children considering personification to be too childish) [20]. There was a substantial split regarding personalization and there were also a fair number of participants who preferred the non-personified condition (i.e., a family of four is not unlikely to have one person in this category).…”
Section: Building For the Whole Familysupporting
confidence: 89%
“…Older participants are more likely than younger children to have a negative affective response to speech interfaces that violate privacy expectations (e.g., know information that the child didn't explicitly tell them) [34]. Outside of speech interfaces, at least a few investigations have suggested that personified search agents may help children interpret query results and found that this approach worked best with 8-and 9-year-olds (older children found it to be too "childish") [20]. Systems can be fairly accurate at distinguishing between adult and children's speech [43], however little is known about how a system could then adjust its personification and personalization in the most appropriate way to ages or preferences of users.…”
Section: Personification and Personalization In Speech Interfacesmentioning
The pervasive availability of voice assistants may support children in finding answers to informational queries by removing the literacy requirements of text search (e.g., typing, spelling). However, most such systems are not designed for the specific needs and preferences of children and may struggle with understanding the intent of their questions. In our investigation, we observed 87 children and 27 adults interacting with three Wizard-of-Oz speech interfaces to arrive at answers to questions that required reformulation. We found that many children and some adults required help to reach an effective question reformulation. We report the common types of reformulations (both effective and ineffective ones). We also compared three versions of speech interfaces with different approaches to referring to itself (personification) and to the participant (naming personalization). We found that children preferred personified interfaces, but naming personalization did not affect preference. We connect our findings to implications for design of speech systems for families.Expanding Pronouns in Question -replacing the nonspecific pronoun in a question with a specific noun. Examples:Child expands the pronoun "he" to "How much did Reggie the Pig weigh?"
“…Our study complements previous investigations showing that interface personification preference may be more related to individual differences than age [56]. We did not see specific age effects found in other previous work (e.g., older children considering personification to be too childish) [20]. There was a substantial split regarding personalization and there were also a fair number of participants who preferred the non-personified condition (i.e., a family of four is not unlikely to have one person in this category).…”
Section: Building For the Whole Familysupporting
confidence: 89%
“…Older participants are more likely than younger children to have a negative affective response to speech interfaces that violate privacy expectations (e.g., know information that the child didn't explicitly tell them) [34]. Outside of speech interfaces, at least a few investigations have suggested that personified search agents may help children interpret query results and found that this approach worked best with 8-and 9-year-olds (older children found it to be too "childish") [20]. Systems can be fairly accurate at distinguishing between adult and children's speech [43], however little is known about how a system could then adjust its personification and personalization in the most appropriate way to ages or preferences of users.…”
Section: Personification and Personalization In Speech Interfacesmentioning
The pervasive availability of voice assistants may support children in finding answers to informational queries by removing the literacy requirements of text search (e.g., typing, spelling). However, most such systems are not designed for the specific needs and preferences of children and may struggle with understanding the intent of their questions. In our investigation, we observed 87 children and 27 adults interacting with three Wizard-of-Oz speech interfaces to arrive at answers to questions that required reformulation. We found that many children and some adults required help to reach an effective question reformulation. We report the common types of reformulations (both effective and ineffective ones). We also compared three versions of speech interfaces with different approaches to referring to itself (personification) and to the participant (naming personalization). We found that children preferred personified interfaces, but naming personalization did not affect preference. We connect our findings to implications for design of speech systems for families.Expanding Pronouns in Question -replacing the nonspecific pronoun in a question with a specific noun. Examples:Child expands the pronoun "he" to "How much did Reggie the Pig weigh?"
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